Resident Manager - House 55, Brooklyn, NY 11201

Rose Associates Inc.New York, NY
$100,000 - $120,000Onsite

About The Position

Rose Associates is seeking a vibrant and experienced Resident Manager to oversee daily operations in their residential rental community. This role involves managing the building services team, ensuring staff performance, and maintaining resident satisfaction and financial success. The ideal candidate will demonstrate exceptional leadership, adept problem-solving, and efficient multitasking skills. Key responsibilities include clear communication, a solid grasp of building mechanical infrastructure, strong organizational skills, overseeing expenses, managing contractor performance, ensuring building compliance, monitoring systems, and implementing preventative maintenance for optimal building performance and resident contentment. This is a dynamic role for someone ready to take charge.

Requirements

  • A minimum of 4 years in maintenance and staff management
  • Strong self-management skills
  • Professional demeanor
  • Experience opening a new construction, lease-up building is required
  • Optimize building efficiency with sustainable energy practices, grid interactive maintenance, and modern security technologies
  • Proficient in various mechanical systems for cost-effective solutions
  • Possess the required licenses and certificates (Certificate of fitness S12, Certificate of fitness S-13 Certificate of fitness S-95, Certificate of fitness P-99, EPA 608 Universal)
  • Strong communication skills with staff, property management teams, and senior management
  • Work authorization

Responsibilities

  • Manage daily property operations
  • Prioritize tenant concerns and ensure timely maintenance
  • Coordinate preventive maintenance, oversee compliance with audits and local laws, and manage repairs by obtaining vendor quotes and scheduling tasks
  • Implement corporate maintenance procedures, coordinate with contractors, negotiate and manage service contracts, and ensure compliance with quality, safety, and legal standards
  • Assist in budget development and management for building maintenance, regularly review variances, control expenditures, identify cost savings, and prepare reports for management
  • Respond to building emergencies, supervise construction projects, enforce safety protocols, conduct inspections and training, and maintain accurate records, including investigating and reporting accidents/incidents
  • Oversee and assess staffing requirements within the building, ensuring optimal workforce management
  • Be present on-site and able to move throughout the building to address building-related matters and meet with tenants, staff, vendors, and visitors
  • Ascend and descend stairs, position oneself in small spaces for building inspections and maintenance repairs, and lift and move large or heavy objects in excess of 50 pounds
  • Be comfortable with exposure to varying environmental climates and circumstances
  • Navigate computers and property management software, including Microsoft Office and Yardi
  • Respond to emergencies and be on call 24 hours
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