Resident Manager/Handyman

PAC Properties•Santa Barbara, CA

2d•Onsite

About The Position

The Resident Manager/Handyman is responsible for maintaining the general premises of the property in a clean, orderly, and safe condition. This role involves daily property walks, cleaning common areas and amenity spaces, documenting and reporting maintenance needs, and performing minor repairs. The position also requires interacting with tenants, enforcing house rules, and preparing necessary records and reports.

Requirements

Great customer service/sales experience
Great communication skills
Ability to follow direction while working independently
Ability to delegate and respond to resident issues and concerns promptly

Responsibilities

Perform two separate property walks every day to maintain the general premises in a clean, orderly, and safe condition.
Check building grounds, tour route, and all amenity areas (pool area, exercise room, etc.) for cleanliness.
Check laundry room and clean if needed.
Check carports for cleanliness and clean if needed.
Check for safety issues and notify employer if any exist.
Check leasing ('For Rent', etc.) and directional signs and change if needed.
Check for lease infractions, document, and notify employer if any exist.
Check for exterior lights burned out or notify employer as appropriate.
Check for broken/leaking sprinkler heads and notify employer if any exist.
Perform daily thorough cleaning of all common areas in the building and all amenity areas.
Document and report all maintenance needs/requests to the maintenance department.
Check all common area fire extinguishers on the property (laundry rooms, hallways, parking garages, pool areas, exercise rooms, etc.) and notify Employer of any expired service tags at least every six months.
Maintain and periodically adjust building's exterior light timer(s) to ensure adequate lighting while minimizing energy costs.
Change light bulbs in all common areas when necessary.
Assist with any property inspections as designated by employer.
Turn off the main water line to the building and/or the main water line to the sprinkler system and/or the water supply to the pool in the event of a plumbing emergency or uncontrollable flooding.
Shut off the main gas supply to the building if necessary.
Reset the earthquake valves for all unit meters if necessary.
Reset elevator, if applicable, after a power outage.
Set remote-controlled parking gate to manual position during power outages, and reset parking gate if it gets stuck in the open or closed position, when applicable.
Check flyer box, flags, and put out balloons when any unit is in the leasing cycle.
Unlock vacant apartment each morning.
Wipe down kitchen and bathroom countertops and fixtures for vacant apartments.
Check wood/tile floors - sweep daily - mop if needed.
Vacuum carpeting if needed.
Open/adjust blinds in all rooms.
Lock vacant apartment each evening by 8 pm.
Receive and document all complaints or interactions with tenants for forwarding to the employer and fairly enforce the rules of the house in accordance with the policies of the employer.
Report any unusual tenant problems to employer.
Prepare such records and reports as may be required by employer.
Perform minor repairs, such as fixing light sockets, re-hanging doors, light painting, light gardening and repairing fixtures.