This role involves the overall supervision and training of Program Coordinators, Program Managers, and residential staff. Key responsibilities include managing employees through hiring, training, discipline, and evaluation. The position requires ensuring residences comply with all local, state, federal, and regulatory standards, and participating in inspections. Audits of case records are to be conducted at least every six months to ensure thoroughness, consistency, timeliness, and compliance with agency and DDS/DCF policies. The role also involves conducting audits prior to licensing of Behavioral Health residential programs, ensuring programs operate within budget, and documenting manager trainings and meetings. Assisting program coordinators in training managers on client-specific training, annual routines, and staff training updates is crucial. The position requires monitoring and instructing coordinators on the use of petty cash and client funds, maintaining accurate records, and monitoring expenditures against program budgets. Effective relationships with client families, guardians, and friends, as well as maintaining good community relations, are essential. The role includes assisting with tracking client incident reports, developing systems for coordination across program sites, and maintaining professional development through training and literature. In emergency situations, the Resident Instructor may provide program coverage or management. Assistance with developing and maintaining data systems for quality improvement and achieving agency goals is also required, along with conducting program observations and compliance reviews. All other duties as assigned.
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Job Type
Full-time
Career Level
Manager