Resident. Instructor

Community Residences•East Hartford, CT

3d•Onsite

About The Position

This role involves the overall supervision and training of Program Coordinators, Program Managers, and residential staff. The position requires management of employees, including hiring, training, discipline, and evaluation. A key responsibility is ensuring residences comply with all local, state, federal, and regulatory standards, and participating in inspections. The role also includes conducting regular audits of case records and program licensing, managing program budgets, and assisting with staff training on client-specific needs and regulatory compliance. Maintaining effective relationships with client families, guardians, and the community is essential. The position may require providing program coverage in emergency situations and assisting with data systems for quality improvement. Additionally, the role involves developing and recommending systems for coordination across program sites and with consulting therapists, as well as maintaining professional development through training and literature review. Observations at programs, on cameras, and compliance reviews are also part of the duties. All other duties as assigned.

Requirements

Bachelors Degree in Education, Social Work, Psychology or related discipline (other combination of experience and education may be considered).
Three years experience working with youth or adults who have behavioral health issues.
Must possess a valid CT driver's license and a good driving record.
Must be able to prioritize using excellent organizational skills; must be detail oriented.
Must be able to handle multiple tasks simultaneously.
Must possess excellent oral and written communication skills.
Must maintain confidentiality at all times.

Nice To Haves

Experience coordinating or managing group homes is preferred.

Responsibilities

Overall supervision and training of Program Coordinators, Program Managers and residential staff on assigned caseload.
Management of employees including hiring, training, discipline and evaluation.
Ensure that residences are maintained to comply with standards established by local, state, federal and other regulatory bodies and participate in all inspections conducted by such regulatory bodies.
Conduct audits case records at least every six months to insure thoroughness, consistency, timeliness and compliance to established agency and DDS/ DCF policies and regulations for all Behavioral Health residential programs. Submits report to Associate Executive Director, Program Director, appropriate Program Coordinator and Program manager. Monitor and insure corrective action plan is implemented for audit results in assigned caseload.
Conduct audits 30-60 days prior to licensing of a Behavioral Health residential program.
Ensure that each program operates at or under budget.
When so instructed, conduct and document manager trainings, manager meetings, weekly case review and ensure residential staff meetings occur on a regular basis.
Assist program coordinators in training of managers in their responsibility of providing client specific training, annual routines, and ensuring staff training is up to date and current.
Monitor and instruct the coordinators in the use of petty cash and client funds to ensure that accurate records are maintained; monitors expenditures in conjunction with program budgets.
Maintain effective relationships with client families, guardians and friends.
Maintain and promote good community relations.
Assist Program Coordinators with tracking all client incident reports and distribute them to DCF/ DDS as deemed appropriate.
Develop/recommend systems as necessary to ensure effective coordination across program sites and among consulting therapists.
Maintain and increase professional development and skills by attending training and keeping current by reading applicable professional literature.
In emergency situations, assist Program Coordinator by providing program coverage or management.
Assist with the development and maintenance of data systems to inform Quality improvement and achieve agency goals.
Conduct observations at programs, on cameras and conduct program compliance reviews on an assigned schedule.
All other duties as assigned.