Resident Event Coordinator (Lifestyle Ambassador) - 32 Hours Weekly

Sentral•Seattle, WA

6d•Onsite

About The Position

Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Charlotte, Chicago, Denver, Houston, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Phoenix, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at www.Sentral.com . At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Lifestyle Ambassador serves as a liaison and point of contact for the resident experience. The position drives the hospitality for all amenity spaces and is the cornerstone of our programming and services. The Lifestyle Ambassador is tasked with fostering a vibrant community atmosphere, increasing resident satisfaction and retention, providing exceptional hospitality, and elevating the brand’s reputation. This is an in-person position located in downtown Seattle, WA. This role will be scheduled 32 hours weekly, and weekend availability is required.

Requirements

High school diploma or GED
4+ years food and beverage experience required
Microsoft Office Suite (Word, Excel, Outlook)
Great time management and organizational skills
Strong decision-making and problem-solving skills
Superior interpersonal and relationship building skills
Excellent communication skills
Ability to work a flexible schedule, including evenings and weekends

Nice To Haves

Hotel Experience a plus
Hotel event experience (preferred)
Toast, Square, Micros POS (point of sale) experience a plus
Canva experience
Food handling certificate a plus

Responsibilities

Provide the highest level of customer service to anyone who enters the community
Greet all residents and visitors to provide directions and assistance
Execute resident check-ins efficiently and courteously
Articulate guest policies and provide liability waivers for first-time guests
Remain visible, accessible, and available to residents and guests to promptly resolve any inquiries
Drive resident satisfaction and retention within the community by delivering the highest level of hospitality
Coordinate onsite events and activities, and identify avenues to increase resident participation
Oversee and process amenity space reservations and cabana towel services
Spearhead scheduling of all Lifestyle program activations initiatives
Coordinate scheduling of 3rd party services
Assist with food and beverage handling
Perform routine walk-throughs of the facility to ensure safe & appropriate operation of equipment
Support other inter-department or cross-department projects as needed
Perform other related duties and assignments as needed and assigned

Benefits

Multiple medical, dental, and vision health plan options that begin the first month after your start date
One fully company-paid medical plan option
HSA and FSA options to set aside pre-tax dollars
Premiums apply for spouse, dependent, or family coverage plans
401(k) with a 4% company match, eligible after three months of employment
11 paid holidays
8 different types of paid time off (PTO)
Personal days with no waiting period to use
One floating holiday each year
Enrichment Hours for volunteering or career development
Travel discounts for team members and their friends and families
Discounted rates on pet insurance, attractions, rental cars, shows, events, and more