Resident Event Coordinator (Lifestyle Ambassador) - 32 Hours Weekly

Sentral•Seattle, WA

7d•Onsite

About The Position

Sentral is redefining the way people live through its network of communities, aiming to be the leading residential hospitality operator. They offer superior performance, enhanced experiences, and connected communities, providing convenience, connection, and comfort through their 'Home+' concept. Sentral communities are located in prime urban areas and offer advanced technology and premium amenities. The company values service, ownership thinking, and continuous improvement, fostering personal growth, career development, and diversity through learning and mentorship programs. Sentral team members are described as curious explorers committed to learning and achieving great outcomes. The company is dedicated to creating a diverse and inclusive work environment where team members feel valued and residents feel loved, and does not discriminate based on protected characteristics.

Requirements

High school diploma or GED
4+ years food and beverage experience required
Canva experience
Microsoft Office Suite (Word, Excel, Outlook)
Great time management and organizational skills
Strong decision-making and problem-solving skills
Superior interpersonal and relationship building skills
Excellent communication skills
Ability to work a flexible schedule, including evenings and weekends

Nice To Haves

Hotel Experience a plus
Hotel event experience (preferred)
Toast, Square, Micros POS (point of sale) experience a plus
Food handling certificate a plus

Responsibilities

Provide the highest level of customer service to anyone who enters the community
Greet all residents and visitors to provide directions and assistance
Execute resident check-ins efficiently and courteously
Articulate guest policies and provide liability waivers for first-time guests
Remain visible, accessible, and available to residents and guests to promptly resolve any inquiries
Drive resident satisfaction and retention within the community by delivering the highest level of hospitality
Coordinate onsite events and activities, and identify avenues to increase resident participation
Oversee and process amenity space reservations and cabana towel services
Spearhead scheduling of all Lifestyle program activations initiatives
Coordinate scheduling of 3rd party services
Assist with food and beverage handling
Perform routine walk-throughs of the facility to ensure safe & appropriate operation of equipment
Support other inter-department or cross-department projects as needed
Perform other related duties and assignments as needed and assigned

Benefits

Multiple medical, dental, and vision health plan options that begin the first month after your start date
One fully company-paid medical plan option
HSA and FSA options to set aside pre-tax dollars
401(k) with a 4% company match, eligible after three months of employment
11 paid holidays
8 different types of paid time off (PTO)
Personal days with no waiting period to use
One floating holiday each year
Enrichment Hours for volunteering or career development
Travel discounts for team members and their friends and families
Discounted rates on pet insurance, attractions, rental cars, shows, and events