Resident Director

Boise State University • Boise, ID

5d • Onsite

About The Position

The Resident Director is responsible for the overall program development for students, including selecting, training, and supervising Resident Assistants with sensitivity to all students. This role guides the development of a strong, directed community environment while managing hall facilities, responding to crises, and advising the student hall council. This position is not eligible for visa sponsorship. Housing & Residence Life (HRL) is a department that accommodates approximately 3,700 students and staff across 12 on-campus living communities, offering traditional residence halls, suite-style, and apartment-style housing options. HRL is dedicated to supporting the academic and personal success of its residents and aims to serve a broad range of students, including those from rural areas and first-generation college students. The department's mission is to 'provide a vibrant residential experience that fosters learning, academic achievement, and meaningful relationships,' anchored in the values of Community, Learning, and Respect. The goal is to create a welcoming and secure living environment where students can thrive academically and personally.

Requirements

• Knowledge of residence hall operation
• Ability to problem solve and multitask
• Knowledge of supervisory practices
• Strong customer service and communication skills
• Bachelor’s degree or relevant experience

Responsibilities

• Assists in the planning and implementation of the Residence Life fall and spring trainings, regular RA in-services, in-hall staff training and team development.
• Supervises student staff and student desk workers, including hiring and training, and maintains a strong working relationship with the facility staff assigned to their building(s).
• Responsible for managing the daily operations of the residential area, including managing desk operations, initiating maintenance and custodial work orders, ensuring that occupancy procedures are followed.
• Serves as the primary student conduct officer for the hall/area and issues appropriate behavioral sanctions according to University and Housing policy. Conducts case adjudications.
• Facilitating mediations between roommates/suitemates/floormates.
• Holds individual interactions such as conduct hearings, biweekly one on one meetings with RAs and other individual student interactions.
• Coordinate educational initiatives and implement residential curriculum programming model.
• Serve on 24-hour Resident Director on Call (RDOC) duty (day, evening, holiday, and weekend) 365 days a year in rotation with other Housing & Residence Life staff supporting RAs on call and responding to a variety of emergencies. On-call services include crisis and emergency response, facility maintenance, direction and support for student staff, and conflict resolution for residents living in on-campus housing facilities (approximately 3000 students).
• Maintains an active presence & participation in student life programming initiatives on campus.
• Design and participate in departmental and university-wide professional development opportunities.
• Other duties as assigned by the supervisor. This includes but is not limited to at least 40 hours per year for full time employees dedicated to helping with broad divisional or institution programs or initiatives that may be outside the department such as Move-In Day, Welcome Week, Parent & Family Weekend, Bronco Day, Commencement, or other special projects.

Benefits

• 12 paid holidays
• University is closed between Christmas and New Year's (requires use of 3 vacation days)
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
• 11.96% University contribution to your PERSI retirement fund (Classified employees)
• Excellent medical, dental and other health-related insurance coverages
• Tuition fee waiver benefits for employees, spouses and their dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Manager