Resident Coordinator (FT) - Meadow at Melrose

SAFE PLACE FOR YOUTH•Los Angeles, CA

5d•Onsite

About The Position

The Resident Coordinator (FT) - Meadow at Melrose will work the Melrose Housing Program, a 24-hour, 60-bed program serving transitional age youth (TAY) experiencing housing instability. This role will be responsible for general oversight of the property, cleanliness, safety, crisis responses, and conflict management. The Resident Coordinator will conduct daily house and property inspections, maintain program supplies, support intakes and exits, coordinate meal support, and report and track health, safety, and maintenance concerns with appropriate SPY departments. They will build relationships with residents, enforce house rules, provide crisis response and conflict resolution, and communicate emerging issues while working closely with case managers.

Requirements

Bachelor’s degree in social work, psychology, or any related field is preferred.
Related work or lived experience will be strongly considered in place of or in addition to a Bachelor’s degree.
2+ years in experience providing direct services to high-risk transition age youth is preferred.
Working knowledge of child and adolescent social, emotional, and cognitive development, trauma informed care and harm reduction service model is preferred.
A commitment to and passion for the mission, vision, values and culture of SPY. A self-starter who is prepared to drive innovative solutions within the organization .
Must possess great communication and organizational skills.
An ability to work in a fast paced environment that requires effective collaboration with a variety of organizations and individuals.
A valid California driver’s license, auto insurance, and the ability to transport clients seeking housing and other services are required.
Bilingual Spanish/English a plus.
Subject to criminal and driving background checks.
Proficient in Microsoft Office and Google Drive.
Other duties as assigned to support the mission of the organization

Responsibilities

Daily house and property inspection to maintain curb appeal and resident safety
Maintain adequate inventory and storage of program supplies, including snacks, materials for activities, cleaning supplies, laundry soaps, office supplies, etc.
Assist with program intakes and exits, including preparing intake packets, files, the youth’s living space, and supporting
Coordinate and ensure meal support in the program (e.g. food pantry donations)
Report all issues concerning resident health and safety, maintenance or other areas of concern to appropriate managers/point persons within SPY’s Maintenance Department in a timely manner, and track outcomes.
Interact with and build relationships with program residents, demonstrating the ability to support resident success, solve problems and enforce house rules, and provide crisis response and conflict resolution with and among residents.
Communicate emerging and outstanding issues to the Housing Programs Manager in a timely manner; work closely with case managers to resolve issues.
Coordinate volunteers providing services on site.
Create and make available resource lists and other information to support residents in accessing needed amenities in the neighborhood.
In coordination with SPY program team members, coordinate and implement on-site educational, life skills, and healing arts programs, offered by staff, community partners or other volunteers.
Assist in the preparation of required program reports.
Drive SPY vehicles to transport residents to services and community activities
Work within established legal and ethical guidelines
Ability to work nights/weekends
Other duties as assigned to support the mission of the organization.