Case Manager (FT) - Meadow at Melrose

SAFE PLACE FOR YOUTH • Los Angeles, CA

5d • Onsite

About The Position

The Case Manager works out of the Melrose Housing Program, a 24-hour, 60-bed program serving transitional age youth (TAY) experiencing housing instability. The Case Manager is responsible for supporting youth housing stability and wellness. This includes processing referrals, managing the waitlist, coordinating move-ins and exits, completing intake and documentation, providing intensive case management, creating service plans, connecting youth to resources, assisting with budgeting, benefits, and employment, and ensuring health and safety through crisis intervention and risk assessment.

Requirements

• Bachelor’s degree in social work, psychology, or any related field is preferred.
• Related work or lived experience will be strongly considered in place of or in addition to a Bachelor’s degree.
• 2+ years of experience providing direct services to high-risk transition age youth is preferred.
• Working knowledge of child and adolescent social, emotional, and cognitive development, trauma informed care, and harm reduction service models
• Work within legal and ethical guidelines
• Flexibility with schedule based on program needs
• Commitment and passion for the mission, vision, values and culture of SPY
• A self-starter who is prepared to drive innovative solutions
• Excellent communication and organizational skills
• An ability to work in a fast paced environment that requires effective collaboration
• A valid California driver’s license, auto insurance, and the ability to transport youth
• Proficient in Microsoft Office and Google Drive
• Cultural humility

Responsibilities

• Process incoming referrals and screen for eligibility and manage referrals waitlist
• Coordinate and assist with youth move-ins, and exit and sustainability planning.
• Complete intake and other program documentation requirements, ensuring that charts meet quality assurance standards
• Utilize culturally-relevant active listening and motivational interviewing skills with participants to identify possible supports in their network
• Ensure that youth receive a Next Step Tool assessment
• Work with youth on creating a housing and service plan and provide intensive case management services to support youth
• Meet with youth on a weekly basis to ensure they are progressing towards their plan goals
• Connect youth resources to address their basic, physical, economic and psychosocial needs and follow-up to ensure the participant successfully accesses and initially retains housing
• Provide housing navigation, as needed, to connect youth to housing resources
• Ensure health and safety of youth including crisis intervention, risk assessment and safety planning
• Ensure services are documented (e.g. face to face, phone and collateral contacts) in all relevant databases in a timely and thorough manner
• Work with participants on budgeting, connecting to benefits, employment and determining what level of assistance is necessary to be stably housed
• Participate in trainings, meetings, and technical assistance such as learning collaboratives
• Other duties as assigned to support the mission of the organization

Benefits

• comprehensive health coverage
• 403b with agency contribution
• ample paid time off
• professional development opportunities that are tailored to your individual career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level