Resident Communications Specialist
About The Position
A senior apartment high-rise is seeking a part-time Resident Communications Specialist. This position supports resident engagement, communication, and select administrative functions. The role is responsible for developing/designing clear, accurate, and engaging communication materials, assisting with coordination of resident services and activities, and supporting day-to-day operational tasks that enhance quality of life for residents. The ideal candidate is creative, detail-oriented, highly organized, and able to work independently while maintaining a high level of accountability in a regulated affordable housing environment.
Requirements
- Strong written and verbal communication skills
- High attention to detail with a focus on accuracy
- Ability to work independently and manage multiple priorities
- Proficiency in Microsoft Office (Word, Outlook, Excel)
- Experience with design tools such as Canva or similar platforms
- Strong organizational and time management skills
- Comfort working in a senior housing or service-oriented environment
Nice To Haves
- Experience with senior services and community-based programs
- Familiarity with HUD or regulated housing environments
- Experience with digital communication platforms or content management systems
- Experience using AI tools to support workflow and productivity
Responsibilities
- Develop and design the monthly resident newsletter with a high level of accuracy and clarity
- Manage and update resident communication platforms (e.g., digital message boards)
- Create flyers, announcements, and promotional materials for resident programs and services
- Support clear communication practices recognizing the needs of a senior population
- Assist with planning, organizing, and promoting resident activities and events, if needed
- Coordinate logistics for internal programs, including scheduling, materials, and communication
- Provide occasional on-site support during events, if needed
- Coordinating housekeeping services for residents, including scheduling and communication
- Support general administrative functions as assigned by leadership
- Assist with special projects that support operational efficiency and resident satisfaction
- Utilize software programs such as Canva, Microsoft Office Suite, and communication platforms
- Leverage AI tools and other technologies to improve efficiency and quality of work
- Learn and adapt to new systems, including property management or communication software as needed
Benefits
- Cell phone allowance provided
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What This Job Offers
Job Type
Part-time
Career Level
Senior
Education Level
No Education Listed
