Resident Care Manager

Touchmark•Meridian, ID

38d•Onsite

About The Position

Touchmark at Meadow Lake Village is Idaho’s leading resort-style retirement community enriching the lives of residents and their families through five-star hospitality, services, and amenities. We are currently seeking the right person to join our growing team as a Resident Care Manager. As a Resident Care Manager, you will enrich lives every day by ensuring residents receive the highest level of dignity and care. Must be willing to work weekends, holidays and overnight shifts as needed. Shift will be Sunday-Thursday and you must have flexibility. Wage will be DOE. Position details: Serve as the primary point of contact for residents or resident families regarding resident care. This includes scheduling and sending resident care plan reminders, effectively communicating with physicians, other health care professionals, discharge planners, family members, and team members. Observe residents to determine if needs are addressed and report observations and recommendations to the Health Services Director. This includes conducting service plan review meetings and making changes, ensuring the care plan is completed, including pre-work and post-work from the meetings, and completing all documentation. Assist with recruitment and onboarding of new caregiving team members. Assist with the scheduling of caregivers. Complete quality assurance audits and ensure the resident's chart is organized. Must be able to work on site and provide care directly to residents through clinical outbreaks of flu, norovirus, and other diseases, including pandemic situations. You will be fairly compensated for your work.

Requirements

Minimum of two years of successful experience in licensed care.
Experience as a caregiver and med tech.
Basic understanding of the conditions and feelings associated with older adults.
Willingness to continue learning and improving skills.
Commitment to confidentiality.
Possess a med aide card.
Willing to obtain CPR/First Aid certification if needed.
Weekend availability.

Nice To Haves

Commitment to Touchmark’s values (hospitality, compassion, excellence, teamwork, and integrity), as well as a desire to model these values and encourage others to be allies, friends, and givers!
Demonstrates knowledge of and ability to practice basic principles of coordinating all aspects of care (i.e., care plan, medical appointments, labs, medication, etc.).
Demonstrates leadership ability and capability to work effectively with all levels of personnel.
Possess qualities of leadership, responsibility, time management, compassion, and patience.
Ability to observe resident behavior and communicate such in an intelligent and professional manner.
Genuine interest in caring for elderly residents and working in a geriatric environment.
Able to maintain patient and tactful composure when dealing with residents, family members, staff members, and visitors.

Responsibilities

Serve as the primary point of contact for residents or resident families regarding resident care.
Schedule and send resident care plan reminders.
Effectively communicate with physicians, other health care professionals, discharge planners, family members, and team members.
Observe residents to determine if needs are addressed and report observations and recommendations to the Health Services Director.
Conduct service plan review meetings and make changes.
Ensure the care plan is completed, including pre-work and post-work from the meetings, and complete all documentation.
Assist with recruitment and onboarding of new caregiving team members.
Assist with the scheduling of caregivers.
Complete quality assurance audits and ensure the resident's chart is organized.
Provide care directly to residents through clinical outbreaks of flu, norovirus, and other diseases, including pandemic situations.