Resident Care Manager (RCM) - Part Time (PT) - Hillcrest Place

Extendicare•Brandon, MB

2d•Onsite

About The Position

This position is located in Brandon, Manitoba. Reporting to the Director of Care, the Resident Care Manager (RCM) is a highly skilled leader who contributes to Extendicare’s purpose of Helping People Live Better by supporting and leading a high-performing team dedicated to delivering safe, high-quality, and compassionate care to all residents. Under the direction of the Director of Care, the RCM leads and provides oversight for assigned clinical areas as per Extendicare’s model of care and collaborates with other members of the care team to ensure exceptional resident centered care and best practices are consistent with Extendicare, Accreditation standards, and all regulations. The RCM will engage with residents and families and promote a customer service philosophy to continuously improve resident satisfaction and achieve our mission to provide people with the care they need, wherever they call home.

Requirements

Minimum of three (3) years of experience working as Registered staff in the long-term care sector.
Current and unrestricted registration/licensing and practice as a Registered Nurse with the applicable Provincial licensing body.
Current CPR certification is required.
Demonstrated leadership, communication skills and interpersonal skills.
Experience in the use of EHR systems, specifically Point Click Care and Point of Care.
Proficiency in Microsoft Office Suite.
Proven history of leading quality improvement initiatives and achieving positive resident outcomes.
Demonstrated team building and time management skills.
Strong Clinical skills.
Experience working in a unionized environment and managing under a collective agreement.

Nice To Haves

Preference of three (3) years, minimum of one (1) of experience in a managerial or supervisory capacity in a health care setting.
Bachelor of Nursing preferred or Post-secondary Diploma in Nursing.
Proficiency in a second language is considered an asset.

Responsibilities

Manage assigned program areas as per Extendicare’s Model of Care, ensuring effective implementation and performance of the programs in compliance with legislative and professional standards.
Identify risk and mitigation strategies and escalate and manage as appropriate in collaboration with organizational teams and departments.
Monitor and ensure compliance with all regulations, licensing requirements, accreditation standards and labour and employment standards, including timely investigations and consistent action planning.
Actively participate and collaborate with the Director of Care, interdisciplinary team, and consult with care staff, residents and families to deliver and optimize resident care.
Lead in the development, implementation, and oversight of quality improvement initiatives within the home to achieve successful outcomes and meet established goals.
Engage with vendors on quality initiatives and training requirements and collaborate with community health partners for the betterment of resident care.
Foster professional growth and engagement of team members through mentorship, training, and development initiatives to enhance team performance in partnership with DOC to build a strong organizational culture. This includes identifying skill gaps, providing coaching and feedback and encouraging continuous learning.
Uphold and promote the organization’s Mission, Vision and Values and Philosophy regarding Ethics, Morality and Integrity.
Through employing the customer service mindset, accept and respond to feedback (complaints, recognition or suggestions) from residents, families, vendors and team members with acknowledgement and empathy.