AlmaVia of San Francisco - Resident Care Coordinator

Transforming Age•San Francisco, CA

About The Position

The Resident Care Coordinator supports resident care operations at AlmaVia of San Francisco. The role assists with screening and orientation of Resident Assistants and Medication Technicians; conducts audits and updates; follows up on audit findings; coordinates medication refills and laboratory tests; and maintains an efficient medication room. As needed, the coordinator prepares and administers medications as prescribed and in accordance with ECA policies and procedures, and reports issues, errors, concerns, or changes. The coordinator oversees and publishes Resident Assistant schedules and may cover Resident Assistant or Medication Technician duties when needed. The role facilitates new residents’ move-in, onboarding, and orientation, supports improvements to care, service, and operational efficiency, and performs daily activities for Memory Care. The coordinator provides prompt, plan-aligned care and promotes safety, respectful relationships, and the Mission, Vision, Values, Culture of Excellence, and strategic goals of Transforming Age. Other duties may be assigned.

Requirements

High school diploma.
At least six months of experience in a long-term care setting, home care, or a related field.
Understanding of the medication program within a RCFE.
Comprehensive understanding of Title 22, Division 6, Chapter 8.
Proficiency in Microsoft Office applications, particularly Office 365, including Word, Excel, and email software.
Passion for and understanding of older adults, particularly those experiencing cognitive challenges.
Excellent written and verbal communication abilities and a collaborative work ethic.
Ability to deliver high-quality, professional interactions in a multicultural environment with residents, families, peers, volunteers, and team members.
Adaptability, sound decision-making in high-pressure situations, effective prioritization, flexibility, and a positive attitude.
Completion of a background check.
May be required, in accordance with state and local guidelines, to complete physical examination, fingerprinting, TB testing, and/or drug screening, and required vaccinations unless a medical or religious exemption applies.

Nice To Haves

Completion of some college coursework or an associate’s or bachelor’s degree.

Responsibilities

Assist in screening and orienting new Resident Assistants and Medication Technicians.
Conduct audits and updates in accordance with established procedures and ensure follow-up actions address audit findings.
Facilitate timely medication refills and assist with reviewing and processing monthly cycle medication refills.
Order laboratory tests as needed.
Organize the medication room for optimal efficiency.
As necessary, prepare and administer medications to residents as prescribed and in compliance with ECA Policies and Procedures.
Report issues, errors, concerns, or changes.
Oversee and publish the Resident Assistant schedule.
Provide coverage for Resident Assistants or Medication Technicians when required.
Coordinate new residents’ move-in, onboarding, and orientation processes and subsequent periods.
Support changes that improve quality of care, service, and operational efficiency.
Maintain sensitive, patient, and compassionate interactions with residents, and respectful relationships with residents, family members, and staff.
Follow safety protocols, established policies and procedures, and resident care plans; provide suitable care promptly.
Promote Transforming Age’s Mission, Vision, and Values, Culture of Excellence, and strategic goals.
Perform daily activities for Memory Care.
Perform other duties as assigned.