Resident Care Coordinator The Residence at Boylston Place

LCB Senior Living•Brookline, MA

4d•Onsite

About The Position

The Residence at Boylston Place is hiring a Resident Care Coordinator / Care Scheduler. This role is responsible for providing for the needs of the residents, the resident care associates, and the resident care department. The RCC assists with the overall clinical/wellness operation and, in conjunction with the Resident Care Director (RCD), optimizes the efficiency and effectiveness of the resident care department. This position requires participation in assigned in-service training, monitoring resident needs, preparing staff work schedules, managing staff attendance, ordering supplies, providing orientation and training on electronic health records, monitoring training logs, reporting on training compliance, documenting services provided, and potentially facilitating programming.

Requirements

Ability to use computer for documenting services provided.
Fluent in the ability to communicate in the English language, both oral and written.
Organizational skills and proficiency in Microsoft office is essential.
Demonstrates computer literacy and familiarity with office productivity software (e.g. Microsoft Word, Excel).
Ability to learn and use new software platforms (e.g. Yardi, OnShift, etc.).
Must have completed the course for certified nursing assistant or have equivalent training or other related experience.
Current license/certification preferred as required by State Regulation and provide copies of the documentation to the Resident Care Director or designee.
Finger and hand dexterity to handle and manipulate instruments and equipment.
Visual and auditory acuity.
Must be able to lift a minimum of fifteen (15) lbs. and be able to carry objects.
Must be able to push and pull carts, and continuously walk, sit and stand.
Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate.
Must use good body mechanics.
Stamina to make visits to residents throughout the community.
Occasional pushing or pulling, assisting of residents weighing (~150 lbs.).
Have the ability to occasionally push an occupied wheelchair for a distance of up to 200 feet.
Must project a positive attitude towards the service provided.
Associate may be subject to potential exposure to blood or other potentially infectious materials, and to handling hazardous chemicals (either Category 1 or 2).

Nice To Haves

Prior experience providing direct care or the equivalent in training is preferred.
Experience in caring for seniors with Alzheimers disease or other forms of dementia is preferred.
Experience with nursing/wellness operations for senior housing is preferred.

Responsibilities

Participate in and complete the community's assigned in-service training requirements.
Monitor for changes in resident needs, preferences, and health status and report/document any noticed changes at once to the Resident Care Director, RN or designee.
Prepare the Resident Care staff work schedule, to include RCAs, Medication Aides, Nurses, etc., to be posted minimally 2 months in advance.
Manage all Resident Care staff attendance, including daily review of time clock punch detail, hours per resident day, overtime hours and agency use, and report to the RCD/ED.
Complete missed punch forms and submit to Business Office Director for accurate time-keeping based on time clock detail review.
Order all clinical and incontinence supplies.
Provide orientation and training to new Resident Care team members on the use of the electronic health record and medication administration record.
Monitor and review Resident Care Associate training logs and assist with the creation of a monthly training calendar.
Report monthly to RCD, BOD, and ED regarding RCA training compliance.
Document both scheduled and unscheduled services that are provided, including incidents, behaviors, and out of the ordinary events, including a resident's refusal of services.
Input information into the community computer tracking system regarding services provided to residents.
May conduct or facilitate programming, including therapeutic groups and individual interaction, that offers cognitive stimulation, socialization, physical activity and spiritual connection.