Resident Care Coordinator - Emerson House

Basinspire•Garden City, ID

2d•Hybrid

About The Position

We are seeking a dedicated and experienced Resident Care Coordinator to manage the day-to-day coordination of direct patient care within our community. This key position involves hands-on care, staff management, clinical partnership, and ensuring compliance with all resident care standards. Reporting to the Executive Director, the ideal candidate is a compassionate leader who excels at staff development, resident care planning, and maintaining a high level of customer satisfaction.

Requirements

Must be at least 21 years of age.
A minimum of 1 year of experience in health care or a related field is required.
Certifications in First Aid, Cardiopulmonary Resuscitation (CPR), and medications are required.
Knowledge of state rules, regulations, fire codes, safety practices, residents' rights, purchasing/budgeting procedures, and financial statements.
Ability to supervise and motivate staff.
Excellent verbal and written communication skills.
Computer proficiency (Word, Excel, Email).
Ability to maintain confidentiality.
Must possess valid driver’s license and reliable transportation.
Must pass a criminal background check.
Must complete continuing education required by the state licensing agency.

Nice To Haves

Previous supervisory experience is preferred.
Certified Nursing Assistant (CNA) preferred.

Responsibilities

Coordinating the direct patient care of all residents.
Hiring, training, developing, evaluating, scheduling, and supervising all care staff across all shifts, ensuring optimal care delivery and adherence to care plans.
Providing leadership, training, direction, and development opportunities to care staff.
Participating in hiring, setting clear expectations and goals, and managing the disciplinary process as needed.
Directing staff in daily responsibilities to promote company loyalty and success.
Ensuring the safety of all people in the facility, potentially assigning a Safety Officer to assist.
Partnering with the facility nurse to coordinate resident care, train staff on care plans, and communicate any change of conditions.
Managing and ensuring the implementation of all resident care plans, ensuring staff are appropriately trained and scheduled to meet resident needs.
Directly assisting residents with Activities of Daily Living (ADL’s), including grooming, hygiene, dressing, eating, ambulating, medication assistance, toileting, and turning/positioning residents.
Utilizing therapies and techniques to prevent and improve resident behaviors.
Developing and maintaining relationships with residents, families, staff, and outside agencies.
Ensuring customer satisfaction by effectively handling complaints, grievances, and concerns.
Participating in the development and implementation of strategic plans to increase efficiency and growth.
Partnering with Senior Care Advisors to promote the facility, determine appropriate candidates for admission, and ensure the facility is tour-ready.
Assisting with debt collection and payment of debts.
As necessary, performing the work required in any of the positions at the facility (e.g., cooking, cleaning, and housekeeping).
Transporting residents, as needed.