Resident Care Assistant - 3rd Shift

Grace Management•Grandville, MI

About The Position

The Resident Care Assistant (RCA) provides physical and psychosocial care to residents in a way that promotes dignity, choice, and individuality. The RCA reports to the shift supervisor and the Wellness Director and works collaboratively with peers and other team members to provide residents with necessary care and services. The role includes assisting residents with activities of daily living, monitoring and reporting changes in their condition, conducting room checks and rounds, supporting safe mobility and transportation, and responding promptly to emergencies. The RCA also documents services, follows infection-control and safety procedures, assists with laundry and housekeeping, and supports dining and resident-centered activities. The position requires professional, tactful communication with residents, families, visitors, and colleagues.

Requirements

Ability to read, write, and speak in English.
Certification by a state-approved program, if required.
Satisfactory completion of the company Resident Assistant skills competency checklist.
Good physical health and freedom from communicable diseases.
Ability to lift 40 pounds; lifting, bending, and pushing a medication cart around the residence are required.
Completion of drug testing and a criminal background check upon hire and upon supervisor request.

Nice To Haves

Experience in assisted living is preferred, but not required.

Responsibilities

Provide necessary care and services to assigned residents and assist other wellness department associates as needed.
Assist residents with bathing, dressing, personal hygiene, toileting, eating, and ambulation or mobility.
Maintain a professional demeanor when interacting with residents and families.
Immediately report suspected or witnessed verbal, mental, or physical abuse to licensed staff.
Use safe transfer techniques when assisting residents with mobility.
Wash residents’ laundry as needed.
Follow infection-control procedures, Standard Precautions, OSHA bloodborne-pathogen requirements, hazardous communication practices, and other safety rules.
Document services using company forms.
Operate designated medical equipment, copy, scan, and fax machines, and telephone.
Escort residents and coordinate internal transportation needs.
Assist residents with personal correspondence or telephone use when requested.
Observe and report changes in residents’ physical condition and cognitive or emotional status to the Wellness Director or supervisor as needed.
Conduct room checks and resident rounds and monitor for environmental safety hazards.
Respond promptly and calmly to emergencies and immediately report them to the supervisor.
Use tactful, diplomatic communication in sensitive or emotionally charged situations.
Follow up with appropriate staff, residents, or others regarding complaints, problems, and concerns.
Participate in and support the resident-centered activities program.
Care for sensory enhancement devices such as eyeglasses and hearing aids.
Complete housekeeping tasks, including bed-making, linen changes, vacuuming, emptying trash, and cleaning bathrooms.
Act as an ambassador and public relations representative to guests and off-campus visitors.
Copy special paperwork or forms.
Assist with dining tasks, including escorting residents, setting up, cleaning tables, serving meals, and bussing tables.
Demonstrate appreciation for residents’ heritage, values, and wisdom, and understanding of the aging process.
Collaborate with associates in other departments to ensure necessary care and services are provided.
Participate in projects or committees as assigned.
Perform related duties as assigned.
Attend and participate in staff meetings and mandatory in-services.