Resident Care Assistant

Grace Management•Memphis, TN

4d•Onsite

About The Position

The Resident Care Assistant (RCA) provides physical and psychosocial care to residents in a manner that promotes dignity, choice, and individuality. The RCA works with residents, families, peers, and other team members to support residents’ daily needs and contribute to a safe, supportive community. The position reports to the shift supervisor and Wellness Director. Available shifts are 7:00 a.m.–7:00 p.m. or 7:00 p.m.–7:00 a.m.

Requirements

Ability to read, write, and speak English.
Satisfactory completion of the company Resident Assistant skills competency checklist.
Good physical health and freedom from communicable diseases.
Ability to lift 40 pounds; lifting, bending, and pushing a medication cart around the residence are required.
Completion of drug testing and a criminal background check upon hire and when requested by a supervisor.

Nice To Haves

Experience in assisted living is preferred.

Responsibilities

Provide necessary care and services to assigned residents and assist other wellness department associates as needed.
Assist residents with activities of daily living, including bathing, dressing, personal hygiene, toileting, eating, and mobility.
Maintain a professional demeanor when interacting with residents and families.
Immediately report suspected or witnessed verbal, mental, or physical abuse to licensed staff.
Use safe transfer techniques when assisting residents with mobility.
Wash residents’ laundry as needed.
Follow infection-control, hazardous communication, bloodborne-pathogen, and other safety procedures.
Document services on company forms.
Operate designated medical equipment and office equipment, including copy, scan, and fax machines, and telephone.
Escort residents and coordinate internal transportation needs.
Assist residents with personal correspondence or telephone use when requested.
Observe and report changes in residents’ physical condition and cognitive or emotional status to the Wellness Director or supervisor.
Conduct room checks and resident rounds, and monitor for environmental safety hazards.
Respond calmly and promptly to emergencies and immediately report them to the supervisor.
Use tactful, diplomatic communication in sensitive or emotionally charged situations.
Follow up with appropriate staff, residents, or others regarding reported complaints, problems, and concerns.
Participate in and support the resident-centered activities program.
Care for residents’ sensory enhancement devices, such as eyeglasses and hearing aids.
Perform housekeeping tasks, including bed-making, linen changes, vacuuming, emptying trash, and cleaning bathrooms.
Act as an ambassador and public relations representative to guests and off-campus visitors.
Copy special paperwork or forms.
Assist with dining-related tasks, including escorting residents, setting up, cleaning tables, serving meals, and bussing tables.
Collaborate with associates in other departments to ensure necessary care and services are provided.
Participate in assigned projects or committees and perform related duties.
Attend and participate in staff meetings and mandatory in-services.