PT Resident Assistant

Midland College•Midland, TX

1d•Onsite

About The Position

The Resident Assistant (RA) role at Midland College assists Residence Life by fostering a positive and supportive atmosphere for students and staff. RAs are instrumental in building a sense of community among residents through organizing social events and facilitating group activities. They offer initial support, lend a listening ear, and provide referrals to counseling services when needed. The RA will help Hall Managers address situations in the halls and resolve issues quickly and effectively. RAs will be trained in emergency procedures and can provide immediate assistance during crises. Their regular rounds and enforcement of residence hall policies contribute to a secure environment. Additionally, RAs will be able to provide knowledge of campus services and resources to residents. They provide customer service to students, parents, and guests in-person, via phone and email. Resident Assistants should possess energetic enthusiasm, the desire to learn, lead and educate, and the ability to maintain professionalism. Resident Assistants should have a team-oriented attitude that displays their desire to serve and communicate with the public as a positive representative of Midland College. Audible communications skills will be necessary for the indoor/outdoor tour responsibility. Overall, the presence of RAs significantly enhances the residential life experience by promoting community, supporting mental health, resolving conflicts, ensuring safety, and providing valuable resources and educational opportunities for residents.

Requirements

High school diploma or equivalent
Must have lived on campus for at least one semester prior to applying for the RA position and currently live on campus for the semester(s) applying
Currently enrolled in classes at Midland College as a full-time student (12 credit hours or more per semester)
Computer literacy
Basic keyboarding, and data entry skills
Strong communication, interpersonal, and leadership skills
Ability to work collaboratively in a team-oriented environment
Demonstrated reliability, responsibility, and sound judgment
Must be security-sensitive and able to adhere to FERPA regulations regarding student privacy
Commitment to attending all required trainings, meetings, conferences, and other staff activities
2.5 GPA when applying. Maintain 2.25 GPA while employed

Nice To Haves

Customer service experience
Public speaking skills
Proper phone etiquette
Previous experience in a residential life or leadership role

Responsibilities

Foster a sense of belonging and community among residents by organizing and participating in social and educational programs and activities, creating and maintaining residence hall bulletin boards, creating door decorations for residents.
Encourage residents to participate in campus activities
Serve as a resource and mentor to residents, providing guidance, support, and referrals to campus resources as needed while adhering to FERPA regulations regarding student privacy
Address conflicts and concerns within the residence hall, facilitating constructive dialogue and promoting a respectful living environment
Monitor the residence hall environment, enforce college policies and procedures, be on a nightly on-call rotation, conduct duty rounds in all residence life spaces, and respond appropriately to emergencies or incidents while maintaining security-sensitive information and complying with FERPA regulations
Assist with administrative tasks such as maintaining accurate resident records, conducting room inspections, work the front desk as needed, and reporting maintenance issues in a manner that respects student privacy and FERPA guidelines
RAs are required to move into the residence halls early before the start of the semester and stay late after the semester ends to assist with orientation, move-in/move-out processes, and other responsibilities as assigned
Attend all required trainings, meetings, conferences, and other staff activities to stay informed, updated, and engaged in the RA role
Assist Hall Managers and the Residence Life Department as needed
Other Duties as assigned