Resident Assistant, Marillac (per diem)

St Catherine s Center for Children•Albany, NY

5d•$19 - $24•Onsite

About The Position

The Resident Assistant serves to ensure a safe, secure, healthy, clean, and positive environment for families as they make their transition from homelessness through after care. This position assists families in service plan implementation by obtaining and providing feedback regarding their progress toward service plan goals. Maintains respect, support, care, and a family atmosphere for residents of the facility and fellow staff members.

Requirements

High School diploma/ GED Equivalent, required
Clean & Valid New York State Driver’s License (actively licensed at least one year) is required.
Formal Crisis Intervention Training (TCI) experience.
CPR/First Aid Certification, or the ability to obtain within 90 days of hire date.
Proficiency in computer applications: Microsoft Office and Google Business Workspace Suites, and use secure Internet practices.
A kind, warm and caring mindset with the capacity of exhibiting empathy for those in need is a must!
Capacity and openness to work with populations from culturally diverse and economically disadvantaged backgrounds, including but not limited to a broad range of people with various developmental and functional levels.
Qualities of positivity, flexibility and adaptability; A professional record of integrity, reliability and dependability.
Capable of exercising ethical, independent judgment and discretion, and handle sensitive data with strict confidentiality.
Staff in driving positions must be able to meet agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire.

Nice To Haves

College degree preferred.
Previous experience working in a human services agency is a plus!

Responsibilities

Establish and maintain professional working relationships with residents as well as other Shelter staff, keeping appropriate personal boundaries in accordance with all agency policies, procedures and practices.
Meet with families on a daily basis to assist them with service plan goals and offer education and instruction regarding daily living skills; act responsibly in providing information and empower residents to identify choices in their daily lives.
Ensure a safe, secure, healthy, and clean environment by making rounds of the property, both interior and exterior, and reporting situations which need attention, and providing follow up as needed.
Document interactions with families, using critical incident reports, intake information forms, progress note section of case files, log, etc.
Assist with orderly transition of families from intake through discharge.
Respect the rights of others and protect all confidential information.
Intervene in crisis situations and assist with conflict resolution as needed by providing mediation and facilitating communication.
Participate in professional development programming on a regular basis at request of supervisor.
Drive clients in agency vehicles to various destinations throughout the Capital Region based on families’ needs.
Clearly communicate concerns and suggestions to supervisor.
Obtain & Maintain CPR/First Aid Certification.
Actively contribute to the maintenance of a “client supportive” and respectful community.
Responsible for answering telephones and supporting reception desk as needed.
Additional position-related duties and responsibilities as assigned by the supervisor/ director.

Benefits

Competitive compensation
Pension Plan: Secure your future with a retirement pension plan featuring a generous agency contribution.
403(b) Retirement Savings: Pre-tax savings options to further build your nest egg.
Student Loan Forgiveness: As a 501(c)(3) non-profit agency, employment here qualifies eligible staff for the Public Service Loan Forgiveness (PSLF) Program.
Expense Reimbursements: Travel and mileage reimbursements for any role-related transit.
Comprehensive Health Insurance: Choice of robust Medical, Dental, and Vision plans to fit your needs.
Well-being Reimbursement: A $600 annual benefit dedicated to supporting your personal wellness journey.
Work-Life Balance: Generous Combined Leave Time (CLT) plus paid holidays so you can rest and recharge.
Life Insurance: Fully employer-paid, automatic life insurance coverage at no cost to you.
Paid Certifications & Training: Fully covered training updates, including Therapeutic Crisis Intervention (TCI) and CPR/AED/First Aid.
Tuition Assistance: Financial support for continuing education and tuition reimbursement opportunities.
Career Advancement: Clear pathways for professional development and internal career growth.
Our Culture: Enjoy the comfort of a welcoming, business-casual work environment rooted in our core values of Mindfulness, Relevance, Respect, and Solidarity.