Resident Advocate, Transitional Recovery Housing
About The Position
Avivo's Transitional Recovery Housing provides a safe place for participants to reside while they are in outpatient treatment. Participants have access to 24-hour on-site Transitional Housing Staff and Security Team, ensuring a safe and secure environment. The Resident Advocate role is crucial in providing customer service to residents, guests, emergency personnel, and service providers, while also supporting client success through pro-social activities. As a Resident Advocate, you will ensure high-quality, mission-driven services in a safe recovery environment. You will provide flexible services within a schedule that meets the needs of participants, maintain a participant and guest sign-in log, respond to client calls, manage entry, and exits of buildings, and conduct crisis prevention/intervention as needed. Your role will actively participate in the division’s Trauma Informed Care Initiative and motivational interviewing, supporting evidence-based practices related to specific program areas.
Requirements
- A high school diploma or equivalent, with a course of study in health or human services leading to a Bachelor of Arts, Bachelor of Science, or associate degree.
- Minimum 2 years' experience working with individuals experiencing mental health and chemical health challenges.
- Experience with single adults who have experienced long-term homelessness/with the target population served.
- Demonstrated understanding of the recovery philosophy and recovery-oriented behavioral health services.
- Ability to work effectively with individuals from diverse backgrounds and communities.
- Good communication skills and a customer service attitude.
- Ability to maintain professional boundaries with participants.
Responsibilities
- Providing day-to-day support to ensure a safe recovery environment.
- Demonstrating commitment to SAMSHA’s definition of recovery and recovery principles.
- Maintaining a participant and guest sign-in log and answering client calls.
- Managing entry and exits of buildings by monitoring cameras/surveillance.
- Conducting crisis prevention/intervention to ensure housing stability and holistic well-being.
- Supporting health and wellness activities with participants.
- Participating as a partner on the team, contributing to discussions, actions, and projects.
Benefits
- Medica Health Plan
- Health Savings Account (HSA)
- Nice Healthcare
- Dental Plan
- Dependent Care Flexible Spending Account (FSA)
- Basic Life/AD&D & Voluntary Life/AD&D
- Long-term Disability
- Optional Insurance (critical illness, accident insurance, and short-term disability coverage)
- 401(k) Plan with matching contributions
- 10 paid holidays
- Generous paid time off
- Mission-Driven Culture
- Clinical Supervision towards licensure
- Competitive pay
- Mileage Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
