RESIDENT ADVISOR

Gastineau Human Services Corporation•Juneau, AK

2d•Onsite

About The Position

Under the direct supervision of a Shift Supervisor (SS) and the Reentry Services Manager, the Resident Advisor (RA) assists in all aspects of the daily operation of Glacier Manor Community Residential Center (CRC). The RA's primary function is to provide campus security, encourage resident accountability, and enforce CRC rules and GHS program policies fairly and professionally. RAs support all campus residents to understand and comply with legal requirements and societal expectations so they can successfully integrate back into society. RAs also assist other departments with program compliance and security needs.

Requirements

Reports for shift on time, professionally dressed in appropriate footwear, and ready to provide all required duties throughout the shift.
Familiar with Microsoft Access/Excel/Outlook/Teams/Word to complete required database entries, statistical reports, automated forms, emails, and basic word processing.
Ability to present a polite, professional demeanor toward residents, coworkers, campus visitors, and other agencies.
Ability to ensure that current State and Federal Privacy Act rules and regulations are adhered to.
Demonstrate the use of appropriate verbal and non-verbal communication in managing conflict resolution in high anxiety situations.
Ability to apply appropriate behavioral reinforcement principles during interactions with all campus residents.
Knowledge and respect for cultural issues and experiences unique to Alaska.
Familiarity with local community resources including medical and social services agencies.
Must be 21 years of age or older.
Must have a current, valid Alaska driver’s license and be insurable by GHS’ auto insurance provider.
Must have a high school diploma or GED.
Must pass the Department of Corrections and Department of Health background checks and pre-employment urinalysis.
Must obtain and maintain current First Aid/CPR/AED certification.

Nice To Haves

Familiarity with substance abuse and mental health issues and treatment approaches.
Coursework in sociology, psychology, or communication.
Working knowledge of the Alaska Department of Corrections.
Experience with Microsoft Office programs including Outlook, Word, Excel, and Teams.

Responsibilities

Enforce CRC rules and GHS program policies fairly and professionally.
Maintain a thorough knowledge of GHS and Glacier Manor CRC policies and procedures and keeps current with any changes or updates to them.
Admit and discharge residents following Glacier Manor CRC regulations and completes all required documentation.
Conduct and log both individual body searches (pat downs), and facility unit searches (shakedowns) on a regular basis following current GHS policies and procedures.
Receive and provide receipts for all funds coming into the facility following current GHS policies and procedures.
Perform weekly room cleanliness checks in CRC resident units and completes form.
Accurately file documents in resident records.
Safely transport residents in company vehicles.
Assign on campus Community Work Service (CWS) tasks to residents.
May be required to cover for the Shift Supervisor.
Log in visitors and ensures that no one on the disallowed visitors list enters the facility/grounds.
Perform and log visual and telephonic surveillances as needed.
Conduct a resident count at the facility on an hourly basis and maintains the Resident Count Sheet.
Report out-of-place residents to the Shift Supervisor immediately and follows current CRC protocols for documenting and reporting out-of-place residents to ADOC.
Administer and log urinalysis screenings as required.
Testify in court as needed.
Provide general services to the GHS campus.
Maintain a working knowledge of Juno House and Recovery House policies and procedures and keeps current with any changes or updates to them.
Assist the shift supervisor with accurately counting, monitoring, and logging medication provided to residents following current GHS policies and procedures.
Maintain and update the resident sign-in and sign-out log for the Recovery House daily.
Recognize resident violations of rules and policies and follows through, when needed, with clear, concise written documentation (informational form or incident report) describing what staff observed, instructions given to residents, resident responses and statements, and additional follow-up information and support provided as applicable.
Administer and log resident breath analysis tests (BA’s).
Operate and monitor visual and audio surveillance equipment within the facility.
Support Juno House and Recovery House residents.
Attend weekly team meetings as requested.
Provide residents with incidental supplies as requested.
Provide first aid, CPR, AED, and/or overdose response and direct supervision of residents, when required, for medical emergencies.
Perform emergency drills and ensures that all campus residents, staff, and visitors follow GHS evacuation procedures.