Resident Activities Director

First Realty Management Corp•Boston, MA

68d•$46,000 - $50,000

About The Position

First Realty Management is seeking a qualified and enthusiastic Resident Activities Director (RAD) for a property in Roslindale. This full-time position works Monday through Friday, including resident events, and collaborates with the site management team to develop and administer resident programs and services that support management objectives and help create and maintain a Community of Quality. The RAD plans and supervises resident social, educational, recreational, and special-event programming; connects residents with available programs and community resources; and supports resident retention, marketing, orientation, and social-service efforts. The role also manages communications such as the site newsletter, coordinates company-wide activities and youth tutoring, oversees applicable computer learning programs, and administers budgets, petty cash, grants, equipment, and inventory. The position follows company risk-management and site-safety guidelines and maintains confidentiality when handling resident matters.

Requirements

Ability to handle sensitive issues confidentially, diplomatically, and tactfully, using excellent judgment.
Strong verbal and written communication skills.
Strong problem-solving skills.
Proficiency with MS Word, Excel, and the Internet.
Current First Aid and CPR certification.
Spanish skills required.
Excellent resident-relations and customer-service skills.
Ability to work effectively on simultaneous tasks.
Ability to adapt to changing priorities.
Proven ability to oversee groups of children.
Prior work experience in social services or related fields.
Experience overseeing groups of children.

Nice To Haves

Bachelor's degree in a related field preferred.
Prior experience in an office environment preferred.

Responsibilities

Plan, implement, and actively supervise regular social, educational, and recreational activities, programs, and special events for residents.
Reach out to new residents to inform them about RAD programs and services.
Develop a local social-service network, raise resident awareness of available services, and prepare and maintain a referral list with contact information.
Promptly report resident-related concerns to the property manager and work with the manager to resolve issues.
Manage the site newsletter process, including preparation, submission to First Realty Communications Department, and timely distribution to residents.
Work with management to plan and implement annual company-wide events, including the First Realty Sports Olympiad, First Realty Academic Olympiad, NAHMA Drug-Free Calendar Contest, NEAHMA Kid's Day, First Realty Honor Roll Club, and Community of Quality awards program.
Work with management staff on resident retention programs, marketing strategies, and new resident orientation; participate in these programs and develop supporting resident-services initiatives.
Follow First Realty risk-management and site safety guidelines, including requirements concerning parent or guardian permission, transportation, incident reporting, and vendor insurance coverage.
Oversee the Computer Learning Center/Lab program where applicable, including its budget, contractors, scheduling, resident participation reports, marketing, facility and equipment maintenance, and management.
Support the management team with resident social-service issues and maintain confidentiality in related matters.
Develop an annual RAD budget for submission to the property manager.
Maintain the RAD program petty cash fund and administer petty cash reporting to REAS.
Facilitate and administer grants where applicable to the site.
Network with local businesses, schools, and others to enhance resident services.
Conduct outreach to, secure, and coordinate college or university tutors for youth in the on-site after-school education program (HASI).
Maintain and secure RAD program equipment and inventory.
Perform other responsibilities assigned at the site or for RAD programs at other sites.