Residency Program Coordinator

Backpack Healthcare • Lebanon, NH

1d • Remote

About The Position

At Backpack Health, we’re not just delivering care—we’re building the future of behavioral health. As a Residency Program Coordinator, you’ll play a pivotal role in shaping the next generation of clinicians while maintaining a small clinical caseload of your own. If you’re highly organized, clinically grounded, and excited about mentoring systems and people—not just clients—this role offers a unique blend of leadership, coordination, and direct impact.

Requirements

• Master’s degree in Social Work, Counseling, Psychology, or related field
• Active clinical licensure or eligibility for licensure in the state of practice (e.g., LMSW, LGPC, LCSW, LCPC, or equivalent) — required for providing therapy services
• 2+ years of behavioral health experience, including direct clinical care
• Strong organization and attention to detail—you don’t let things fall through the cracks
• Ability to manage multiple priorities in a fast-paced environment
• Familiarity with CARF, Medicaid documentation, and licensure tracking
• Comfort with EHR systems and tools like Google Workspace or Microsoft Office
• A collaborative, proactive, and solutions-focused mindset

Nice To Haves

• Experience with program coordination or training programs

Responsibilities

• Lead onboarding and orientation, ensuring every resident is set up for success from day one
• Coordinate scheduling, communication, and daily program operations
• Maintain accurate, audit-ready documentation aligned with CARF standards
• Track supervision hours, training progress, and licensure milestones
• Support trainings, workshops, and program events from planning to execution
• Serve as a key point of contact for residents, supervisors, and leadership
• Partner across teams (Clinical Ops, HR, Compliance) to keep everything aligned
• Contribute to quality improvement initiatives that strengthen the program
• Maintain a small therapy caseload, delivering high-quality, client-centered care
• Assist with client coordination, including referrals and transitions

Benefits

• CEU reimbursement
• Clinical supervision
• Career advancement opportunities
• Medical, Dental & Vision Insurance
• 401(k) with 3% company match
• Paid Holidays & Generous PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level