Residency Program Administrator – Pediatrics

Tampa Family Health Centers•Tampa, FL

7h•Onsite

About The Position

Tampa Family Health Centers is building an emerging Pediatric Residency Program focused on developing future pediatric healthcare leaders and expanding access to high-quality, community-based care. The Residency Program Administrator will have a unique opportunity to help shape the program’s foundation, improve processes, and support its continued development. This position will be closely involved in ACGME compliance, resident onboarding, scheduling, recruitment, ERAS, NRMP, Match activities, and coordination with affiliated hospitals and external rotation sites. The Residency Program Administrator – Pediatrics is responsible for the operational, administrative, recruitment, and compliance management of the Pediatric Residency Program. This role works closely with residents, faculty, Graduate Medical Education leadership, applicants, affiliated hospitals, external rotation sites, and internal departments. The position requires initiative, independent judgment, discretion, strong organization, and the ability to manage multiple deadlines throughout the annual residency program cycle.

Requirements

High school diploma or equivalent required.
Minimum of three to five years of experience in office administration, program coordination, healthcare, education, or a related field.
Strong organizational and time-management skills.
Ability to manage recurring deadlines and competing priorities.
Strong written and verbal communication skills.
Excellent attention to detail and follow-through.
Ability to maintain confidential and sensitive information.
Ability to exercise independent judgment and sound decision-making.
Ability to build positive relationships with residents, faculty, leadership, hospitals, departments, and external partners.
Knowledge of graduate medical education and accreditation requirements, or the ability to learn quickly with support.

Nice To Haves

Bachelor’s degree or an equivalent combination of education and relevant experience preferred.
Experience supporting an ACGME-accredited residency or fellowship program preferred.
C-TAGME certification preferred.
Experience with ERAS, NRMP, New Innovations, or similar residency management systems preferred.

Responsibilities

Manage the program’s daily administrative operations.
Serve as a liaison among residents, faculty, GME leadership, hospitals, external rotation sites, and internal departments.
Provide residents with guidance and reminders regarding deadlines, policies, procedures, and program requirements.
Track resident licensing, contracts, appointments, onboarding, orientation, credentialing, recredentialing, and moonlighting documentation.
Coordinate and distribute resident rotations, call schedules, faculty schedules, and program communications.
Assist with ACGME Self-Studies, site visits, Annual Program Evaluations, ADS updates, internal reviews, special reviews, and audit preparation.
Coordinate ERAS recruitment, applicant communication, interview days, and recruitment events.
Support NRMP and Match responsibilities, including quota review, rank-list entry and certification, and matched-resident communication.
Respond to and appropriately route inquiries from residents, applicants, faculty, and internal or external partners.
Identify opportunities to improve program workflows, communication, efficiency, and administrative systems.