Residence Life Specialist - The Callaway House Austin

American Campus Communities • Austin, TX

5d • Onsite

About The Position

The Residence Life Specialist is responsible for organizing engaging resident events that promote personal growth, healthy lifestyles, and academic success within the community, promoting an engaging living experience. This role involves collaborating with university partners to facilitate residence life activities and orientations. Reporting to the Resident Experience Manager, the Residence Life Specialist will help deliver a best-in-class living experience that sets ACC properties apart.

Requirements

• At least 2 years of experience in the student/multi-family housing industry
• Experience in residence life, student development, wellness programming, events planning and crisis prevention and intervention
• Proficiency in Microsoft Office suite
• Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Nice To Haves

• Bachelor’s degree preferred
• creative and organized individual with experience in student housing, residence life, or community programming, who can support resident engagement through events and communication.
• Candidates should demonstrate strong collaboration and organizational skills.
• ready to contribute to programming and grow within a resident experience-focused role.

Responsibilities

• Organize resident events to enhance the living experience at the property.
• Create events that enhance residents’ personal growth, healthy lifestyle, and academic success.
• Coordinate with University partners on residence life activities, orientations, and similar events.
• Set up and attend resident functions, remaining knowledgeable about resident event requests and lifestyle needs.
• Ensure community newsletters are completed and distributed in a timely manner.
• Assist with collecting resident feedback and survey results, as well as creating action plans for improvement.
• Help oversee lease policy enforcement, including resident misconduct follow-up and management in partnership with supervisor.
• Partner closely with service team to ensure property is consistently well-maintained and meets curb appeal standards.
• Help with coordinating roommate assignments, as applicable.
• Assist with office administrative tasks, including package management.
• Other duties, as assigned by supervisor.

Benefits

• Dental
• Vision
• 401(k) with Employer Matching
• Medical & Dependent Care Flexible Spending Accounts (FSA)
• Life Insurance
• Sick Leave
• Paid Time Off
• Paid Pregnancy & Childbirth Leave
• Paid Paternity Leave
• Health Insurance
• Health Savings Account (HSA) with Employer Matching
• Short-Term & Long-Term Disability
• Preferred Membership Pricing at Local & National Companies
• CoreGiving Volunteer Days
• Referral Program
• Charity Matching Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree