Residence Hall Director

Concordia College•Moorhead, MN
•Onsite

About The Position

The Residence Hall Director cultivates a sense of belonging and hospitality within a residence hall community. The role oversees day-to-day hall operations, nurtures an environment that supports student growth, and recruits, trains, supervises, and mentors student staff. It also serves as the primary administrator for student conduct matters, manages hall-related administrative tasks, and supports student learning through the Residence Life curricular approach. The position provides individual student support, assists with conflict resolution, connects students with campus resources, and responds to concerns and emergencies through a rotating on-call schedule. Responsibilities also include coordinating room changes, check-in and check-out processes, maintenance requests, budgets, and other operational duties, as well as collaborating on Residence Life and college-wide initiatives. The director is required to reside in an on-campus apartment provided at no cost. The general employment period is from the third week of July to the third week of May. The general schedule is Monday through Friday, with some weekends, during business hours with some evenings.

Requirements

  • Experience in student support, youth development, community programming, education, or a related setting.
  • Commitment to supporting students from underserved backgrounds and fostering a welcoming residential community.
  • Strong interpersonal and communication skills, including effective communication with students, colleagues, and campus partners.
  • Ability to foster a supportive residential community that promotes student belonging and development.
  • Ability to provide guidance, mentorship, and constructive feedback to student staff.
  • Strong organizational and problem-solving skills, including the ability to manage competing priorities and respond appropriately to challenging situations.
  • Ability to navigate interpersonal conflicts with professionalism, empathy, and sound judgment.
  • Ability to support students from a wide range of backgrounds, experiences, and perspectives.
  • Ability to collaborate with campus partners to support student well-being and success.
  • Successful completion of a criminal background check.
  • Must reside in the provided on-campus apartment.

Nice To Haves

  • Bachelor's degree, particularly in Counseling, Education, Psychology, Leadership, or a related field.
  • Previous experience in residence life, student affairs, or a related higher education setting.
  • Experience supervising, mentoring, or advising students or student employees.

Responsibilities

  • Recruit, train, supervise, mentor, and support student staff through regular meetings, guidance, and constructive feedback.
  • Foster a welcoming residential community, encourage student involvement, and support students' connections and leadership development.
  • Work with student staff and Residence Life colleagues to implement educational activities and initiatives aligned with the Residential Curriculum.
  • Provide individual student support, assist with conflict resolution, and connect students with appropriate campus resources.
  • Participate in a rotating on-call schedule and respond to urgent student concerns and emergencies.
  • Support student conduct processes by explaining community expectations, addressing policy violations, and using restorative practices when appropriate.
  • Coordinate room changes, check-in and check-out processes, maintenance requests, budgets, and other residence hall administrative responsibilities.
  • Collaborate on Residence Life and college-wide initiatives that strengthen the student experience and support the college's mission.

Benefits

  • Health insurance
  • Health Savings Account
  • Flexible Spending Account
  • Vision insurance
  • Dental insurance
  • Preventative Chiropractic Program
  • Retirement plan
  • Long-term disability insurance for full-time employees
  • Life insurance for full-time employees
  • 13 paid holidays, including time off between Christmas and New Year's
  • Minnesota Paid Family and Medical Leave
  • Up to 100% tuition with discounts and scholarships for the employee and dependents at Concordia College and Concordia Language Villages
  • Up to 50% tuition discount for dependents at Oak Grove Lutheran Schools
  • Up to 100% tuition discounts for dependents with participating partners: CIC-TEP, ELCA schools, and Tuition Exchange Inc.
  • Access to athletic facilities, library, fitness classes, athletic events, and theatre events
  • Ability to purchase dining on campus
  • Free MATbus rides
  • Year-round on-campus housing provided at no cost
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