Residence Custodial & Desk Representative

Visit the YMCA of the East Bay Today with 5 Central Locations • Berkeley, CA

13d • Onsite

About The Position

This is a union-represented, full-time position covered by a collective bargaining agreement. The role provides an excellent opportunity to gain YMCA experience, grow within the organization, and be considered for future advancement opportunities. The YMCA of the East Bay is committed to creating opportunities for growth, development, and advancement within the organization. Under the direction of the Residence Property Director, this role involves maintaining clean and safe areas throughout the facility, including residence rooms, common areas, and the kitchen, as well as assigned areas in the branch. Additionally, the position provides customer service, safety assistance, and operational support through the Residence Front Desk.

Requirements

• High school diploma or GED preferred, or equivalent experience
• Good communication skills verbally and in writing.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community
• Basic proficiency in Microsoft Word, Outlook and other computer programs and office equipment necessary to perform the duties of the job
• At least 18 years of age

Responsibilities

• Maintain clean and safe areas throughout the facility including residence rooms, common areas and kitchen, as well as assigned areas in the branch.
• Provide customer service, safety assistance and operations through the Residence Front Desk.
• Wipe down all restrooms multiple times during a shift and deep clean any restroom as needed.
• Refill supplies in kitchen and all 3 and 4 floor restrooms.
• Check and clean the kitchen and dining areas, including wet floors, dirty countertops/tables/chairs/microwaves/stoves/dishes and trash.
• Clean and prepare all newly vacant rooms, including disinfecting/wiping surfaces, changing linens, vacuuming floors, and emptying trash.
• Collect, wash, fold, and dispense towels and linens to their required locations and/or rooms.
• Vacuum/sweep lobby and carpeted common areas and behind desk areas.
• Wipe down all surfaces at the beginning and end of all shifts.
• Sweep then mop all hard surface floors daily and when needed.
• Empty kitchen, common area and bathroom garbage containers at beginning and end of shift.
• Understand and administer all Front Desk procedures and rules.
• Maintain a clean and organized work station/front desk.
• Pull the Check In/Check Out List for the day.
• Check in and check out residents and guests.
• Provide leadership and assistance to Residents/Guests during emergencies.
• Record maintenance, incident and emergency details in Front Desk Log Book.
• Coordinate with maintenance and custodial staff.
• Perform duties of a Custodial Services Representative when called upon.
• Maintain all performance standards.
• Perform other duties as required.

Benefits

• Wage progression increases based on hours worked
• Holiday Season Bonus (Full-time employees: $1,000 net pay, Part-time employees: $500 net pay)
• Opportunities for growth, development, and advancement within the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED