Residence Coordinator

Rochester Institute of Technology•Rochester, NY

6d•Onsite

About The Position

Join a dedicated team committed to creating a welcoming, inclusive, and engaging residential experience for RIT students. Residence Coordinators play a vital role in fostering student success by supporting residential communities, advising student leaders, responding to student concerns, and promoting personal growth and belonging within the residence halls. This is an exciting opportunity for a student-centered professional who is passionate about leadership development, community building, and supporting college students through their residential experience. Residence Coordinators serve as key members of the Residence Life team, working collaboratively with students, families, faculty, and campus partners to create safe, vibrant, and inclusive living-learning environments. Key responsibilities include supervising and developing Resident Advisors, managing residential operations, addressing student conduct and behavioral concerns, supporting crisis response efforts, implementing educational and community-building initiatives, and contributing to departmental projects that enhance the student experience. Our Residence Coordinator roles are full-time, live-in positions that include year-round housing. Residence Coordinators are expected to participate in an on-call rotation and provide after-hours support as needed to address student emergencies and community concerns.

Requirements

Master's degree in related field
1 year of relevant experience
Knowledge of student development theories and practices
Knowledge of crisis management/conflict resolution
Skill in advising and coaching
Skill in using technology and systems to support administrative, operation and program functions
Ability to manage and maintain confidential and private information; use confidential, sensitive and/or private records and information, and protect information appropriately
Ability to establish, build and maintain effective working relationships based on respect, empathy and honesty with diverse groups and individuals
Candidates must be eligible to work in the United States.

Responsibilities

Supervise, train, mentor, and evaluate a team of Resident Advisors and student leaders.
Foster inclusive, welcoming, and supportive residential communities.
Respond to student concerns, crisis situations, and emergency incidents.
Address student conduct matters and facilitate educational interventions.
Develop and implement programs that support student engagement, leadership development, and community building.
Advise student groups and collaborate with campus partners to support student success initiatives.
Participate in an on-call rotation and provide after-hours support for residential communities.
Manages a university residential community including the selection, training and supervision of undergraduate and graduate students assigned to the residence
Provides leadership and guidance for business operation processes such as facilities opening and closing procedures, facilities management, and related areas
Develops and implements educational and cultural programs, services, and activities in the residential community, with a focus on the principles of community development, student engagement, wellness, diversity, inclusion, and retention
Ensures budgeting, personnel matters, and reporting are managed in accordance with university, state, and federal guidelines, regulations, procedures, and policies
Oversees the response to, resolution of, and decision-making for matters of significance such as emergency housing, involvement of other offices, parental contact, etc
Meets with students to resolve complex issues, makes referrals, and conducts follow-up as needed in areas including, but not limited to: social skill development, personal safety, conflict resolution, understanding of university policy and procedures, and academic success
Other duties as assigned