Residence Area Manager

Ave Maria University•Ave Maria, FL

3d•Onsite

About The Position

The Residence Area Manager (RAM) is tasked with overseeing the day-to-day management of Residence Assistants (RAs), residence halls, and students in their area. In close cooperation with the Dean of Students, this role is essential for communicating the vision of student life at Ave Maria University to our students, especially through the RAs. RAMs are to oversee and facilitate the formation of RAs as student leaders, manage RAs, maintain high standards of cleanliness and maintenance around the dorms, and be the primary professional staff responders for student CARE and conduct incidents. RAMs are expected to be on campus and assist during emergencies such as hurricanes and the like.

Requirements

Bachelor’s degree required
Exceptional time management and organization skills
Strong oral and written communication skills
Ability to work independently, collaboratively, and under supervision
Willingness to serve, and build relationships with the team
Must possess strong initiative, leadership skills, organizational and project management skills, with the ability to multitask to manage a variety of projects and priorities, coordinating the actions of RAs, follow through on projects to timely completion, and demonstrate excellent judgment with attention to detail
Experience with Microsoft 365 including Teams, Forms, Word, Outlook, Publisher, Excel, Power Point software experience
Must enthusiastically support the University’s Catholic mission

Nice To Haves

A background in residence life from a Catholic, Newman Guide school is preferred

Responsibilities

Oversee RAs (specifically 8-20) to enhance their role as peer leaders
Resolve issues between students and RAs
Resolve and mediate between student disputes
Help supervise on-campus events
Oversee RA scheduling and responsibilities
Maintain standards and accountability
Oversee maintenance needs of dormitories by reporting issues to Facilities and following up as needed
Oversee janitorial needs for dormitories by reporting issues to Facilities and following up as needed
Respond to emergency janitorial and maintenance issues as needed
Oversee and facilitate dorm check-in and check-out
Assist in making housing decisions in residence halls
Serve as Point of Contact for the RAM On-Call phone, as needed
Respond to moderate and severe student conduct issues
Help implement student CARE plans
Attend weekly CARE and Conduct Meetings
Assist the Dean of Students (DOS) in the execution and supervision of all residence life needs
Oversee and assist with anything on campus that will pertain to life in the residence halls
Have a “see a need; fill a need” approach to all aspects of Residence Life