Resettlement Coordinator (Spanish), Workforce Development and Refugee Services

CAMBA•New York, NY

13d•Onsite

About The Position

CAMBA is hiring a Resettlement Coordinator for its Workforce Development and Refugee Services programs. The role provides culturally competent case management and support to clients, including refugees, asylees, immigrants, young adults, and low-income populations, helping them work toward education, employment, and self-sufficiency goals. The position is based at 2244 Church Ave, 4th Floor, Brooklyn, NY 11226, and reports to Supervisor I. The coordinator conducts client intake and assessments, develops individual self-sufficiency employment plans with clients, and connects them to appropriate programs and services. The role includes documenting client progress, maintaining confidential records and databases, facilitating orientations and workshops, advocating for clients, and collaborating with instructors, job developers, agencies, and other referral sources. The coordinator also supports outreach, reporting, and program outcome documentation. Candidates must have a bachelor’s degree or a high school diploma with two years of relevant experience. Spanish bilingual proficiency is required. The role pays $60,000 annually and is full-time. CAMBA offers health and dental insurance, a 403(b) retirement plan with employer match, paid time off, and paid holidays.

Requirements

Bachelor’s degree (B.A. or B.S.W.), or a high school diploma with two years of relevant experience.
Familiarity with NYC public benefits eligibility and access.
Client-focused, culturally competent, empathetic, and flexible in responding to client and job seeker needs.
Ability to multitask and work effectively in a fast-paced, high-volume, deadline-driven environment.
Organized and detail-oriented, with strong documentation skills and commitment to confidentiality.
Demonstrated ability and dedication to work with refugees, asylees, immigrants, young adults, and low-income populations.
Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Bilingual Spanish proficiency required.
Meet general pre- and post-employment requirements.

Nice To Haves

Previous case management experience in a social service setting.

Responsibilities

Maintain professional relationships with clients and uphold client confidentiality.
Follow Universal Precautions/Standard Protocol & Procedures and comply with applicable security and privacy policies.
Understand the requirements, service definitions, and operations of multiple evolving contracts.
Conduct initial client and family intake and needs assessments, including assessment of skills, work experience, employability, interests, aptitudes, support needs, family and medical history, and development needs.
Refer and enroll clients in programs based on intake outcomes.
Advise clients on realistic career and employment goals and the education or training needed to reach them.
Work with clients to develop realistic educational and employment goals leading to self-sufficiency.
Prepare an individual self-sufficiency employment plan with each client, identifying employment goals, interim objectives, and services.
Maintain accurate narrative documentation of client progress and contacts, including participation, referrals, interviews, employer feedback, placement, and retention.
Develop strategies with clients to address barriers, overcome resistance to change, and build self-advocacy.
Collaborate with instructors and job developers to advance participants toward employment.
Enter client data and service progress information into databases.
Create and maintain detailed client files and records of services and financial information as required by CAMBA, the Department of State, and funders.
Collect and submit documentation regarding client and contract outcomes.
Plan and facilitate program orientations, assessments, and progress activities.
Recommend and implement strategies to encourage clients’ participation in education, employment placement, and retention processes.
Develop outreach materials and methods in response to changing program and client needs.
Serve as a client liaison and advocate within CAMBA and with outside organizations, immigration attorneys, and referral sources on education, healthcare, housing, legal issues, enrollment, and assessments.
Facilitate group workshops and peer support groups on relevant topics.
Monitor clients’ classroom progress and address negative behavior patterns such as lateness.
Participate in marketing, outreach, and assessment activities.
Assist clients with government program applications and processing them with appropriate agencies.
Provide information for weekly, monthly, quarterly, and annual reports.
Perform other duties as assigned.