Resettlement Caseworker - Immigrant and Refugee Community Services
About The Position
LSI seeks a Resettlement Caseworker to support the resettlement of refugee populations through our Immigrant and Refugee Community Services in Waterloo. This position will be responsible for finding employment for cases that are resettled. Multilingual candidates are encouraged to apply! Caseworkers are responsible for supporting newly arrived refugee clients throughout the resettlement process. In this role you will: - Assist clients in obtaining necessary services including pre-arrival coordination of housing and other resources, airport arrivals, employment, school enrollment and other services -Transport and accompany clients to appointments -Coordinate service activities with volunteers and community resources to ensure all services are provided within required timeframes -Conduct assessments, establish goals and facilitate self-sufficiency plans through a client-centered, trauma-informed, and strengths-based approach -Maintain written documentation of services and complete case files Service activities may occur during normal business hours, after hours, or on weekends depending upon arrival times and client needs. LSI reimburses for mileage.
Requirements
- Bachelors degree in health and human services + 1 year of full time, related health and human services experience.
- Associates degree + 3 years of related experience.
- High school diploma/GED + 5 years of related experience.
- Qualifying experience includes work in human services, family services, mental health services, public health, nursing, community resource navigation, behavioral health services, work with immigrants and refugees and employment/workforce development experience.
- Valid driver's license
- Auto insurance
- Good driving record
- Ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check.
Nice To Haves
- Multilingual candidates are encouraged to apply
Responsibilities
- Assist clients in obtaining necessary services including pre-arrival coordination of housing and other resources, airport arrivals, employment, school enrollment and other services
- Transport and accompany clients to appointments
- Coordinate service activities with volunteers and community resources to ensure all services are provided within required timeframes
- Conduct assessments, establish goals and facilitate self-sufficiency plans through a client-centered, trauma-informed, and strengths-based approach
- Maintain written documentation of services and complete case files
Benefits
- Competitive salary
- 401(k) with employer match
- Generous paid time off
- Flexible work schedule
- Mileage reimbursement
- Health insurance
- Dental insurance
- Life insurance
- Vision insurance
- Career-building opportunities
- Pet insurance
- Cell phone discounts through Verizon
- Student loan forgiveness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
