Reservations Specialist

Sparta Networking • Conway, SC

7h • Onsite

About The Position

We are hiring Reservations Specialists to support customers with booking requests, schedule changes, account questions, and general travel-related assistance. This position is primarily phone-based and involves working with customers who are already contacting the company for help. You will guide them through available options, enter reservation details, and make sure their information is accurately documented. Previous travel industry experience is not required. Training will be provided.

Requirements

• Communicate clearly and professionally
• Enjoy helping customers over the phone
• Are comfortable using a computer throughout the day
• Can type and enter information accurately
• Are dependable and able to maintain a consistent schedule
• Learn new software and procedures quickly
• Are at least 18 years old

Nice To Haves

• Experience in hospitality, reservations, hotels, travel, customer service, retail, sales, front desk, office support, or call center environments is helpful, but not required.

Responsibilities

• Handle incoming reservation and service calls
• Assist customers with new and existing bookings
• Review dates, availability, and scheduling options
• Make changes to customer accounts and reservations
• Enter notes and booking details into the system
• Answer questions about available services
• Help customers determine the appropriate next step
• Transfer or escalate requests that require additional assistance

Benefits

• Weekly pay
• Paid training
• Commission opportunities
• Consistent scheduling
• Support from an established team
• Opportunity to develop additional customer service and reservation skills

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed