Reservations & Reception / SHOTO Washington DC

SHOTO DC LLCWashington, DC
Onsite

About The Position

SHOTO Washington DC is the latest concept from renowned restaurateurs and venture capitalist Arjun Waney (ZUMA, ROKA, COYA, La Petite Maison [LPM] & The Arts Club). Launched in the heart of the Nation's Capital, SHOTO offers a contemporary, sophisticated twist on the Japanese izakaya style of informal dining, while respecting traditional techniques and culture. The 140-seat boutique Japanese restaurant, designed by world-renowned interior designer Noriyoshi Muramatsu of Studio Glitt in Tokyo, features a bar-lounge area, wine, sake, and whisky cellars, an open kitchen with a robata grill and sushi counter seating, private dining rooms, and an intimate, landscaped outdoor terrace. Showcasing the unique flavors of modern Japanese-influenced cuisine, the menu features a variety of shared plates, including snacks, sushi, and tempura, as well as skewers of meats, fish, poultry, and seafood from the robata grill. The high-energy bar and lounge at SHOTO will offer bespoke, handcrafted specialty cocktails and an extensive selection of Japanese Sake, Shochu, and rare, hard-to-find Whisky. SHOTO Washington DC is located at Midtown Center, 1100 15th Street NW, Washington DC 20005. Our entrance is on L Street NW, between 15th and 16th Streets NW.

Requirements

  • Exceptional communication skills
  • Strong basic math skills
  • Minimum of 2 years of experience in a similar role within a fine dining or upscale hospitality environment
  • Meticulous attention to detail with a focus on accuracy, timing, and presentation
  • Ability to prioritize and remain highly organized in a fast-paced, service-driven environment
  • Ability to follow direction with consistency and execute standards at a high level
  • Ability to maintain composure under pressure and resolve guest concerns with professionalism and sound judgment
  • Ability to work seamlessly as part of a team
  • Ability to perform independently with minimal supervision while maintaining service standards
  • Ability to maintain strict confidentiality of guest information and internal operations
  • Professional and articulate telephone etiquette, with clear and courteous communication
  • Authorization to work in the United States

Responsibilities

  • Execute each essential duty with precision, professionalism, and a strong commitment to excellence.
  • Engage guests in a polished, professional manner.
  • Ensure accuracy in orders, payments, and guest transactions.
  • Meticulously attend to details with a focus on accuracy, timing, and presentation.
  • Prioritize and remain highly organized in a fast-paced, service-driven environment.
  • Follow direction with consistency and execute standards at a high level.
  • Maintain composure under pressure and resolve guest concerns with professionalism and sound judgment.
  • Work seamlessly as part of a team, contributing to a cohesive and elevated service experience.
  • Perform independently with minimal supervision while maintaining service standards.
  • Maintain strict confidentiality of guest information and internal operations.
  • Utilize professional and articulate telephone etiquette, with clear and courteous communication.
  • Deliver a refined, welcoming, and seamless guest experience from arrival to departure.

Benefits

  • Included in the tip pool, with competitive annual earnings based on base pay rate plus tips
  • Competitive compensation package reflecting experience, performance, and tip participation
  • Partial employer-paid medical, dental, and vision insurance (Full-Time)
  • Employer-paid life insurance
  • Commuter benefit program
  • Freshly prepared staff meals while on duty
  • Employee dining discount program
  • Extensive training, professional development, and career advancement opportunities
  • Flexible scheduling
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