Reservations Coordinator

Virginia TechBlacksburg, VA
Onsite

About The Position

Virginia Tech's Division of Student Affairs is seeking a Reservations Coordinator to join the Student Engagement and Campus Life team in Blacksburg, VA. This role is central to the mission of guiding, nurturing, and supporting students. The Student Engagement and Campus Life department focuses on uplifting the student experience by cultivating affirming environments, promoting holistic well-being, and providing exceptional services, programs, and facilities. The Reservations Coordinator will report to the Assistant Director for Event Services and will be responsible for meeting with event clients, assisting with reservations, scheduling the use of meeting/event spaces, creating event layouts, and securing proper approvals. The position offers opportunities for growth and advancement within the Department and the Division.

Requirements

  • Bachelor’s degree in hospitality and tourism management; event management; communications and public relations; outdoor recreation, etc.
  • Excellent customer service skills
  • Ability to work effectively in a fast-paced environment, independently managing multiple assignments, prioritizing, and meeting deadlines.
  • General office and/or customer service support experience in an academic or professional environment
  • Proficient computer skills such as electronic mail, scheduling, word processing, and spreadsheet
  • Excellent organizational, communication, and interpersonal skills with the ability to interact respectfully and comfortably with all individuals in a diverse, multicultural environment.
  • Criminal conviction check

Nice To Haves

  • Previous experience working with events in either a high-volume/fast-paced or higher education/student affairs environment.
  • Experience working with and/or supervising college students.
  • Working knowledge of event scheduling equivalent to Event Management Systems software (EMS), or CollegeNet’s software (25Live)

Responsibilities

  • Meeting with event clients
  • Assisting clients with reservations
  • Scheduling use of meeting/event spaces
  • Creating event layouts
  • Assisting with securing proper approvals

Benefits

  • Health insurance
  • Paid leave
  • Retirement
  • Tuition assistance
  • VT discounts
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