Reservations Coordinator

Virginia Tech•Blacksburg, VA

3d•$43,000 - $47,000•Onsite

About The Position

When was the last time you changed the world? In Virginia Tech’s Division of Student Affairs, that’s exactly what we’re doing every day—guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow. We’re currently searching for a Reservations Coordinator to join Student Engagement and Campus Life team in Blacksburg, VA to help us in our mission. So, if you’re passionate about providing outstanding experiences for our 30,000+ students, please keep reading. Here’s what you need to know about the role: 1) You’ll be joining the Student Engagement and Campus Life team; a department centered on uplifting the student experience by cultivating affirming environments, promoting holistic well-being, and providing exceptional services, programs, and facilities. 2) You’ll be reporting to the Assistant Director for Event Services, a Regular twelve-month, 100% staff appointment.  3) You’ll be responsible for meeting with event clients and assisting them with the reservations which include but is not limited to scheduling use of meeting/event spaces, creating event layouts and assisting with securing proper approvals. 4) You’ll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division. 5) You’ll be offered a base compensation package between $43,000-47,000 along with a comprehensive benefits package which includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more!

Requirements

Bachelor’s degree in hospitality and tourism management; event management; communications and public relations; outdoor recreation, etc.
Excellent customer service skills
Ability to work effectively in a fast-paced environment, independently managing multiple assignments, prioritizing, and meeting deadlines.
General office and/or customer service support experience in an academic or professional environment
Proficient computer skills such as electronic mail, scheduling, word processing, and spreadsheet
Excellent organizational, communication, and interpersonal skills with the ability to interact respectfully and comfortably with all individuals in a diverse, multicultural environment.

Nice To Haves

Previous experience working with events in either a high-volume/fast-paced or higher education/student affairs environment.
Experience working with and/or supervising college students.
Working knowledge of event scheduling equivalent to Event Management Systems software (EMS), or CollegeNet’s software (25Live)

Responsibilities

Meeting with event clients and assisting them with reservations, including scheduling use of meeting/event spaces.
Creating event layouts.
Assisting with securing proper approvals for events.