Lifestyle Management - Reservations Concierge

Ten Group • Las Vegas, NV

1d • Onsite

About The Position

Welcome to Ten Group! Are you ready to embark on an exciting adventure? Join our vibrant team at Ten Group as a Reservations Concierge and become the ultimate guru for our members! Here at Ten, we don’t just book tables; we curate unforgettable experiences that leave a lasting impression. This role is 100% onsite/in-office. We’re looking for true Las Vegas locals who live and breathe this city to join our vibrant team! Be the trusted genius behind seamless luxury: phone/chat/email requests, book exclusive dining/travel/entertainment, and deliver "how did they DO that?!" moments. Multitask like a pro, collaborate globally, and grow through world-class training. Thrive in a dynamic environment with global collaboration and 100% paid training. Bring self-motivation, accountability, and a commitment to excellence in training and performance.

Requirements

• At least 2 years of experience in luxury dining, hospitality, or concierge.
• Organizational skills to juggle reservations and requests.
• Customer-focused with attention to detail.
• Familiarity with CRM systems, Microsoft Office Suite, and reservation tools like OpenTable.
• Ability to handle urgent requests calmly and with poise.
• Must reside within 50 miles of 10801 W. Charleston Blvd, Las Vegas, NV 89135.

Nice To Haves

• Tailor experiences to each member’s unique taste and preferences.

Responsibilities

• Handle phone/chat/email requests from members.
• Book exclusive dining, travel, and entertainment for members.
• Deliver exceptional "how did they DO that?!" moments for members.
• Multitask effectively to manage multiple reservations and requests.
• Collaborate globally with team members.
• Commit to excellence in training and performance.

Benefits

• Competitive salary
• Quarterly performance-based bonuses
• Health/dental/vision insurance
• 401k match
• Generous PTO
• Commuter benefits
• Lifestyle discounts
• Global client network access
• World-class training
• Mentorship
• Advancement opportunities in luxury lifestyle service
• Recognition and rewards programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed