Lifestyle Management - Reservations Concierge

Ten GroupLas Vegas, NV
Onsite

About The Position

Welcome to Ten Group! Are you ready to embark on an exciting adventure? Join our vibrant team at Ten Group as a Reservations Concierge and become the ultimate guru for our members! Here at Ten, we don’t just book tables; we curate unforgettable experiences that leave a lasting impression. This role is 100% onsite/in-office. We’re looking for true Las Vegas locals who live and breathe this city to join our vibrant team! Be the trusted genius behind seamless luxury: phone/chat/email requests, book exclusive dining/travel/entertainment, and deliver "how did they DO that?!" moments. Multitask like a pro, collaborate globally, and grow through world-class training. Thrive in a dynamic environment with global collaboration and 100% paid training. Bring self-motivation, accountability, and a commitment to excellence in training and performance.

Requirements

  • At least 2 years of experience in luxury dining, hospitality, or concierge.
  • Organizational skills to juggle reservations and requests.
  • Customer-focused with attention to detail.
  • Familiarity with CRM systems, Microsoft Office Suite, and reservation tools like OpenTable.
  • Ability to handle urgent requests calmly and with poise.
  • Must reside within 50 miles of 10801 W. Charleston Blvd, Las Vegas, NV 89135.

Nice To Haves

  • Tailor experiences to each member’s unique taste and preferences.

Responsibilities

  • Handle phone/chat/email requests from members.
  • Book exclusive dining, travel, and entertainment for members.
  • Deliver exceptional "how did they DO that?!" moments for members.
  • Multitask effectively to manage multiple reservations and requests.
  • Collaborate globally with team members.
  • Commit to excellence in training and performance.

Benefits

  • Competitive salary
  • Quarterly performance-based bonuses
  • Health/dental/vision insurance
  • 401k match
  • Generous PTO
  • Commuter benefits
  • Lifestyle discounts
  • Global client network access
  • World-class training
  • Mentorship
  • Advancement opportunities in luxury lifestyle service
  • Recognition and rewards programs
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