Reservations Agent
Four Seasons•Las Vegas, NV
•Onsite
About The Position
The Reservations Agent is responsible for selling the resort and providing information to prospective guests to capture sales from incoming calls and coordinating details of each reservation to ensure the guest’s satisfaction. The Reservations Agent should be an experienced customer service professional with excellent phone skills, the ability to multitask, and a passion for service and hospitality. In addition, he/she must be a willing team player, comfortable with computer systems as well as communicating over the telephone.
Requirements
- Experienced customer service professional
- Excellent phone skills
- Ability to multitask
- Passion for service and hospitality
- Willing team player
- Comfortable with computer systems
- Comfortable communicating over the telephone
- Willing to work a flexible schedule
- Willing to accept assignments on an as-needed basis
- Willing to work some evenings, weekends, and holidays
Responsibilities
- Selling the resort and providing information to prospective guests to capture sales from incoming calls
- Coordinating details of each reservation to ensure the guest’s satisfaction
- Communicating over the telephone
- Being comfortable with computer systems
Benefits
- Competitive Salary, wages
- Comprehensive benefits package
- Excellent Training and Development opportunities
- Employee Discount for stays at any Four Seasons worldwide
- Complimentary Employee Meals
- Complimentary Employee Parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
