Reservation Support Specialist | Remote

Destination Careers • New York, NY

6d • $50,000 - $70,000 • Remote

About The Position

Destination Knot is seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This remote support role focuses on customer service, coordination, and accurate data handling within a reservations environment. It is suited to organized, professional individuals who are comfortable working independently in a remote setting.

Requirements

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfort using online systems, email, and basic digital tools.
• Ability to manage multiple tasks while meeting deadlines.
• Reliable internet access and ability to work remotely.

Nice To Haves

• Customer service or administrative support experience.

Responsibilities

• Assist with reservation and scheduling requests submitted by clients.
• Support booking coordination across service categories, including accommodations and related services.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, or messaging platforms.
• Provide general customer service support and follow established processes.
• Review confirmations and documentation for accuracy and completeness.
• Collaborate with internal teams to ensure a smooth client experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed