Reservation Support Specialist | Remote

Destination Careers•Chicago, IL
•$50,000 - $70,000•Remote

About The Position

This is a fully remote support role focused on assisting clients with reservation requests and providing administrative support for booking and scheduling services. The position involves customer service, coordination, accurate data handling, and working independently within a structured team environment. Flexible scheduling options may be available.

Requirements

  • Strong written and verbal communication skills.
  • Excellent attention to detail and organizational abilities.
  • Comfort using online systems, email, and basic digital tools.
  • Ability to manage multiple tasks while meeting deadlines.
  • Reliable internet access and ability to work remotely.

Nice To Haves

  • Customer service or administrative support experience.

Responsibilities

  • Assist with reservation and scheduling requests submitted by clients.
  • Support booking coordination across service categories, including accommodations and related services.
  • Maintain accurate client records and reservation details in internal systems.
  • Communicate professionally with clients via email, phone, or messaging platforms.
  • Provide general customer service support and follow established processes.
  • Review confirmations and documentation for accuracy and completeness.
  • Collaborate with internal teams to ensure a smooth client experience.
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