Reservation Clerk
Equity LifeStyle Properties•Orlando, FL
•Onsite
About The Position
The Reservation Clerk interacts with customers, takes reservations, offers extended stays and informs customers of special offers for certain properties.
Requirements
- High school diploma, or the equivalent.
- 1+ years of experience in a call center environment.
- Dedication to exceptional customer service.
- Excellent written and verbal communications skills.
Responsibilities
- Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
- Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
- Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
- Respond to customer needs, questions or problems in an efficient and thorough manner.
- Navigate multiple computer systems.
Benefits
- medical
- dental
- vision plans
- a generous 401(k) employer match
- paid vacations
- holidays
- sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
