Reservation Agent

McAllister Towing • Village of Port Jefferson, NY

10h • Onsite

About The Position

Since 1883, The Bridgeport Port Jefferson (BPPJ) Ferry has proudly served the Bridgeport and Port Jefferson communities as the trusted maritime transportation provider. Our mission is to offer a safe, reliable, and enjoyable ferry experience for passengers transiting the Long Island Sound barrier. BPPJ Ferry is seeking two highly qualified individuals to serve as a Reservation Agent (one Full-Time and one Part-Time).

Requirements

• Must have completed 10th grade
• Proficient in Microsoft Office.
• Must pass background screening.
• Must be willing to work weekend, holidays, day and evening shifts.
• Ability to operate a computer terminal, telephones and standard office equipment.

Responsibilities

• Book all customer reservations and handle customer service.
• Respond to customer needs, answer questions, plan travel itineraries and resolve customer issues over the phone.
• Make reservations for customers on the telephone.
• Verify credit cards and screen calls for transferring.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED