Research Specialist

PENAIR CREDIT UNION•Pensacola, FL

1d•$21 - $24•Onsite

About The Position

Perform specialized research and analysis related to subpoenas, garnishments, deposit verification, dormant account oversight, presumed abandoned property, and extensive historical account research. This role supports the organization’s compliance with legal, regulatory, and court ordered requirements and directly contributes to mitigating legal, financial, and regulatory risk through accurate research, documentation, and timely execution of account actions.

Requirements

Three years to five years of similar or related experience, including preparatory experience.
Experience in financial operations, legal order processing (e.g., subpoenas, garnishments, levies, or account restraints, or compliance preferred).
A high school degree or equivalent.
Strong attention to detail, accuracy, and written and verbal communication skills.
Ability to utilize knowledge and resources to effectively problem solve and make sound decisions.
Prioritize tasks and organize workflows to support effective time management.

Nice To Haves

Additional coursework or certification in banking, compliance, or legal studies is a plus

Responsibilities

Conduct research and respond to subpoenas, court ordered requests, and other legal documentation in accordance with regulatory and internal requirements.
Perform verification of deposits, including research transaction history, reviewing documentation, and processing necessary adjustments or corrections.
Process and maintain legal account actions, including placing, monitoring, and releasing garnishments, levies, and account freezes as directed by court orders or legal notices; ensure proper documentation and timely communication with internal stakeholders to support compliance and reduce legal liability.
Monitor dormant accounts and prepare records related to presumed abandoned property and escheatment; assist with regulatory reporting and remittance to state agencies incompliance with applicable laws to avoid penalties or audit findings.
Prepare, track, and maintain records related to presumed abandoned property; assist with annual escheatment reporting and remittance to appropriate state agencies.
Provide operational support across the department, assisting with assigned tasks and supporting workflow continuity as directed by department management.
Performs other job-related duties as assigned.