Research Specialist II

ZoomInfo Technologies LLC•Waltham, MA

1d•Hybrid

About The Position

As a Research Specialist II at ZoomInfo, you are on the front lines of keeping our B2B data accurate, complete, and trustworthy. You will dig deep using advanced internet research techniques and methods to verify, enrich, and classify contact and company profiles at scale. Your ability to spot inconsistencies, navigate ambiguous data, and make sound judgment calls directly impacts the quality of the data our customers rely on every day. Your keen eye for detail and comfort with handling data are assets that contribute directly to ZoomInfo's reputation for excellence.

Requirements

Associate’s degree in areas of market research, applied social sciences, economics, business or related field, or 2+ years of equivalent work experience
Excellent computer and research skills; beginner skills in Google Sheets
Attention to details; ability to detect minor errors in data and make good decisions in ambiguous situations
Ability to establish priorities and work independently
Strong verbal and written communication skills
Self-motivated and passionate to grow with the team

Nice To Haves

Some experience in a market research function focusing on secondary research a plus

Responsibilities

Develop a foundational understanding of how ZoomInfo's data ecosystem functions. Gain deeper expertise in specific focus areas relevant to your role, ensuring a thorough grasp of the data and projects within those areas.
Utilize online resources and conduct phone-based research to gather information on contacts and companies. This involves verifying and updating details such as contact information including title, employee information, contact details, company details and more.
Input data into ZoomInfo's system using various internal tools. Accurate and timely data entry is essential for maintaining the integrity and freshness of the database.
Undertake various research projects as assigned, which may include data cleanup initiatives, testing the quality of data sets, and evaluating the performance of data models. These projects contribute to improving the overall quality and reliability of ZoomInfo's data offerings.