Research Services Clinical Program Manager – AAI Program Manager

University of Colorado•Colorado Springs, CO

4d•$70,446 - $94,398•Hybrid

About The Position

The Program Manager will serve as a primary point of contact and manager across the full project team, as a key point of contact on operations and deliverables for a high-profile research study with diverse stakeholders. Additionally, this full-time, University Staff (non-classified) position is responsible for high-level administrative duties, operations, regulatory and research support, and technical project management in the Department of Ophthalmology, Division of Artificial Medical Intelligence. This position will report to the Chief of Artificial Intelligence and Clinical Research Program Director and will partner closely to execute the goals and vision of the research study.

Requirements

Bachelor’s degree in any field
A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year for year basis.
Four (4) years of clinical research or related experience
Strong project management skills and experience within a complex and diverse environment
Advanced knowledge and understanding of federal regulations and Good Clinical Practice (GCP)
Demonstration of strong analytical and problem-solving skills
Ability to communicate effectively, both in writing and orally
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution
Outstanding customer service skills
Knowledge of basic human anatomy, physiology medical terminology
Ability to interpret and master complex research protocol information

Nice To Haves

Bachelor’s degree in science or health related field
Five (5) years clinical research or related experience
Prior experience providing program and/or project management duties in a clinical research setting
Experience with electronic data capture systems (e.g. EMR or EHR and data management systems)
Experience working with a CRM and project management tools.
Experience working in ophthalmology research with particular focus on artificial intelligence research
Experience working in multidisciplinary teams (e.g., clinicians, clinical/research teams, software engineers, data scientists)

Responsibilities

Lead day-to-day operations of the oculomics program, ensuring study activities, workflows, staffing, and timelines are coordinated and executed effectively.
Oversee the ophthalmic imaging/photography program, including standardized image acquisition, photographer workflows, equipment needs, quality control, and operational consistency across clinical locations.
Recruit, onboard, train, schedule, and provide ongoing supervision and performance management for photographers and other program staff across this multi-site project.
Ensure adherence to the study protocol, IRB requirements, data-management procedures, and quality standards, while identifying and resolving workflow issues that could affect data integrity or participant recruitment.
Monitor enrollment, imaging volume, staffing capacity, and other key performance metrics; identify opportunities for process improvement and work with leadership to expand and optimize the oculomics program.
Coordinate with investigators, clinical teams, research staff, and participating clinics to identify eligible participants, facilitate enrollment, and ensure study procedures are integrated efficiently into clinical workflows.
Serve as lead for meetings, including scheduling meetings, distributing meeting invites, developing agendas, leading discussions, distributing summaries and actions items, providing necessary follow-up, and tracking of tasks.
Triage and prioritize information and questions flowing to, across and out from the team.
Identify and implement ways to improve and streamline internal processes, including developing new internal or programmatic process policies as needed.
Prepare reporting deliverables (e.g. weekly/monthly enrollment reports, requested documentation, yearly reporting to program evaluation committee, etc.).
Support the selection and enrollment process for clinical research study subjects, including help in determining how many people will participate and criteria for involvement.
Support the evaluation of research data, including recording and reporting on outcomes & findings.
Collaborate with physicians, clinical staff, and administrative leaders to define project scope, timelines, goals, and strategies; Managing the implementation of the clinical operations of the award.
Manages secure data collection and storage by staff.
Work with department leadership and finance teams to manage the $6.9M award budget to ensure all expense are accurately accounted for and within the parameters of the award.
Oversees the tracking and disbursement of award budget.
Partners with Director of Finance and Administration and the Fiscal Administrator to generate reporting and financial analysis.
Supervision of up to 8 project photographers, and possibly other staff.
Ensure participating clinics are sufficiently staffed, and coverage is provided during absences.
Provide training and coaching for staff to meet the goals and milestones of the program.