About The Position
Join the Applied Sensing and Health team, where innovation meets real-world impact. We develop and ship cutting-edge features that empower users to live healthier, more active lives. Our team has brought to life groundbreaking products including Workout Metrics, Hearing Aid, Crash Detection, Cardio Fitness, Walking Steadiness, Journal and more. We're seeking a Research Operations Engineer with the technical depth to run world-class research studies across health, fitness, and safety applications — and the strategic instincts to continuously shape and improve how it gets done. That means developing research partnerships, designing and executing study protocols, delivering world-class participant experiences, and coordinating the cross-functional programs that translate research into shipped product. As a Research Operations Engineer, you will own human-centered research studies end-to-end, from targeted data collections to large-scale operations that directly enable Apple's next-generation health, fitness, and safety features. You'll partner with algorithm scientists, software and quality engineers, and external partners to engineer robust study protocols, execute technically complex studies, optimize for participant experience, perform data analysis, and translate findings into high-impact insights that drive product decisions. You anticipate problems before they happen, move fast without cutting corners, and manage multiple concurrent efforts with clarity and precision. The strongest candidates are as comfortable driving a complex study to completion as stepping back to redesign the process that got them there — you write the playbook, and improve it when something better is possible. You bring deep GenAI fluency — not as a credential, but as a lens through which you approach every workflow. You embed tooling directly into operations, build purpose-built automations and agents, and make the whole team more capable in the process.
Requirements
- Bachelor's degree in Engineering, Statistics, Psychology, Cognitive Science, Human Factors, or related field
- Extensive expertise in designing, executing, and analyzing human-centered research for health, wellness, or fitness products
- Track record of using GenAI to build agents, automations, and other tooling that scale research operations
- Strong technical skills with the ability to analyze sensor and study data, understand algorithm designs, and convert data into actionable product insights
- Proven ability to manage multiple concurrent projects, prioritizing by urgency and impact
- Deep problem-solving instincts with a track record of identifying and resolving complex issues independently
- Excellent communication skills; able to simplify complex concepts for diverse technical and non-technical audiences
Nice To Haves
- 5+ years of research operations experience in a fast-paced environment, shipping technical, user-friendly products
- Independent self-starter who thrives in ambiguous, rapidly evolving environments
- Fast learner of complex hardware, software systems, and unfamiliar technologies
- Passion for the intersection of technology with health, wellness, and fitness
- Ability to drive change and influence direction without direct authority
Responsibilities
- Own end-to-end execution of research studies — from protocol design and vendor partnerships to data analysis and stakeholder readouts
- Build and own the frameworks, tools, and processes that set the standard for how research gets done, from vendor evaluation to study operations, and operating strategically to up-level the team at every stage
- Apply GenAI tools daily; embeds tools into daily workflows, build internal automations and purpose-built agents that scale operations and team impact
- Proactively identify risks, resolve problems with speed and precision, and drive process improvements that make the team faster
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What This Job Offers
Job Type
Full-time
Career Level
Senior
