Research Operations Coordinator

Mass General Brigham•Boston, MA

1d•Onsite

About The Position

Massachusetts General Hospital is seeking a highly organized Research Operations Coordinator to support the day-to-day research operations of investigators in the Center for Integrated Solutions for Infectious Disease. This role is a strong fit for someone who enjoys making research run well: coordinating people and processes, keeping operational details organized, solving practical problems, and ensuring that follow-up does not get lost. Working closely with faculty, senior scientists, and an internal operations leader, the coordinator will manage multiple recurring and project-based activities across laboratory operations. The role combines project coordination, documentation, purchasing and inventory support, equipment and vendor follow-up, onboarding, and communication across scientific and institutional teams.

Requirements

High school diploma or equivalent and an Associate’s degree in a related field of study.
3–5 years of project support or administrative experience.
Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
Strong oral and written communication skills, including strong presentation skills.
Ability to work effectively both independently and as part of a team, including on tight deadlines.
Basic financial/accounting skills.
Knowledge of basic business administrative principles and project management best practices.
Competency in Microsoft applications, including Word, Excel, and Outlook.
Knowledge of file management and other administrative procedures.

Nice To Haves

Bachelor's degree in biology, microbiology, immunology, molecular biology, or a related scientific discipline.
Hands-on laboratory research experience and familiarity with the day-to-day operations of an academic or biomedical research laboratory.
Experience with laboratory equipment, purchasing, inventory, onboarding, safety, or vendor coordination.
Strong organizational, communication, follow-through, and problem-solving skills, with the ability to manage multiple priorities and recognize when an issue should be escalated.
Interest in documentation, process improvement, and appropriate use of approved AI-enabled productivity tools.

Responsibilities

Manage multiple recurring and project-based activities across laboratory operations.
Coordinate people and processes.
Keep operational details organized.
Solve practical problems.
Ensure that follow-up does not get lost.
Provide documentation support.
Provide purchasing and inventory support.
Manage equipment and vendor follow-up.
Assist with onboarding.
Facilitate communication across scientific and institutional teams.