Research & Knowledge Services Assistant

Haynes and Boone, LLP•Dallas, TX

6d•Hybrid

About The Position

The Research & Knowledge Services Assistant provides administrative, financial, clerical, and organizational support to the firm’s Research & Knowledge Services (RK&S) department. The role helps maintain efficient day-to-day operations by coordinating department budgets and invoices, supporting vendor and contract administration, maintaining research resources, and assisting with department communications, meetings, purchases, memberships, and travel. The Assistant works closely with RK&S leadership and staff, Finance, Procurement, vendors, attorneys, and other firm business professionals. Success in this role requires careful attention to detail, timely follow-through, sound judgment, strong service orientation, and the ability to manage multiple administrative workstreams in a professional services environment.

Requirements

1–3 years of administrative, financial, operations, library, legal services, or professional services experience.
Experience supporting budgets, invoices, expense processing, purchasing, subscriptions, contracts, or vendor administration strongly preferred.
Working knowledge of standard office administrative practices, records management, and professional business communications.
Strong organizational and time-management skills, with the ability to manage multiple priorities, maintain accurate records, and meet firm deadlines.
Excellent attention to detail and accuracy, particularly when working with financial information, invoice coding, contract dates, subscriptions, and access records.
Strong customer service, problem-solving, and follow-through skills.
Clear and effective written and verbal communication skills and the ability to interact professionally with attorneys, staff, firm leadership, and vendors.
Sound independent judgment, including the ability to recognize issues, determine appropriate next steps, and escalate matters when necessary.
Ability to work independently with limited supervision and collaboratively as part of a team.
Ability to handle confidential and sensitive information with discretion.
Strong Microsoft Office skills, especially Excel, Outlook, Word, and PowerPoint; experience with financial, procurement, contract, or document-management systems is helpful.
Ability to learn and use the firm’s integrated library systems, research platforms, and administrative tools.
Adaptability and a dependable work ethic in a fast-paced professional environment with changing priorities.
High school diploma or equivalent required.

Nice To Haves

Experience in a law firm, academic library, public law library, research function, or other information-services environment strongly preferred.
Familiarity with integrated library systems, online research platforms, subscription databases, or similar information-management tools preferred.
Associate’s or bachelor’s degree preferred.
Relevant administrative, finance, library, or information-services training may substitute for formal education where appropriate.

Responsibilities

Support administration of the RK&S department budget, including annual budget preparation, ongoing tracking, coding maintenance, variance review, and preparation of information for leadership and Finance.
Process invoices, payment requests, reimbursements, and other financial documentation accurately and on time; research discrepancies and coordinate resolution with vendors, Finance, and internal stakeholders.
Maintain organized and accurate records for budgets, invoices, purchase orders, contracts, renewals, subscriptions, memberships, and related department commitments.
Support vendor relationship and contract administration by coordinating communications, tracking key dates and contract lifecycles, maintaining documentation, and following firm procurement and approval procedures.
Coordinate vendor account setup, renewals, cancellations, billing updates, and routine access or service questions; escalate technical or contractual issues to the appropriate team member.
Help maintain an accurate inventory of research tools, subscriptions, licenses, passwords, access methods, contacts, costs, renewal dates, and assigned users.
Process newly acquired materials, route and distribute books and other resources, and maintain an organized and accessible physical collection.
Update print resources by filing loose-leaf releases, pocket parts, supplements, and replacement volumes, and identify missing or outdated materials for follow-up.
Assist with department purchases, memberships, conference registrations, travel arrangements, expense documentation, and related approvals.
Prepare and distribute newsletters, internal updates, resource announcements, and other department communications using established templates and distribution lists.
Coordinate meetings and department activities, including scheduling, invitations, room or virtual meeting arrangements, agendas, materials, note-taking, and follow-up items.
Respond to routine requests from attorneys, staff, vendors, and other firm departments promptly and professionally, routing substantive research or technical questions to the appropriate resource.
Support data entry, reporting, document preparation, records organization, and quality-control efforts for department projects and ongoing operations.
Identify missing information, inconsistent records, approaching deadlines, and process issues; follow up with the appropriate stakeholders and escalate when needed.
Protect confidential firm, client, personnel, financial, and vendor information and follow applicable records, security, and data-handling requirements.
Occasionally assist the larger Practice Innovation team with expense submissions, invoice processing, payment follow-up, coding, and related administrative coordination.
Provide backup administrative coverage within RK&S and support special projects and changing department priorities as needed.
Perform other duties as assigned.