Research Intern

Associated Medical Professionals of NY, PLLC•Syracuse, NY

About The Position

The Research Intern supports U.S. Urology Partners’ research department by assisting with patient care needs and treatment appointments. The role communicates with patients about treatment approvals, coordinates procedures and medical clearances, schedules follow-up appointments, and prepares charts and educational materials. It also supports research documentation and grant proposal preparation, helps maintain medical supply inventory, attends meetings, participates in professional development, and takes on special projects and other assigned duties. The position requires strict confidentiality and includes travel that is primarily local during the business day, with some out-of-area and overnight travel potentially expected. The position operates in a professional office environment and routinely uses standard office equipment. Physical demands include frequently standing, walking, sitting, using hands, reaching, stooping, kneeling, crouching or crawling, and talking or hearing. It also involves frequently lifting or moving up to 10 pounds and occasionally lifting or moving up to 25 pounds. Reasonable accommodations may be made for employees with disabilities.

Requirements

One year of medical experience in a medical practice setting.
Excellent verbal and written communication skills.
Knowledge of healthcare insurance verification and the pre-authorization process.
Clinical administration skills.
Experience with electronic medical records.
Knowledge of medical billing or willingness to learn.
Ability to solve practical problems and handle situations with limited standardization.
Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
Thorough knowledge of computer information systems.

Responsibilities

Communicate weekly with patients about the status of treatment approvals.
Coordinate procedures and medical clearances for treatments and communicate scheduling with patients.
Prepare charts and educational materials as needed.
Maintain inventory of medical supplies.
Answer phone calls and forward them to the appropriate nurse or physician.
Schedule follow-up appointments for research department patients.
Document patient phone calls and their outcomes.
Support complex papers and reports and help prepare research grant proposals.
Attend required meetings.
Participate in professional development activities.
Initiate and accept special projects as needed.
Maintain strict confidentiality.
Perform other duties as assigned.