Research Development Administrator

New York UniversityNew York, NY
Onsite

About The Position

The Office of Research Development (ORD), which executes catalytic and capacity-building initiatives that strengthen the University’s research enterprise and expand its sponsored programs portfolio, is seeking a dedicated Research Development Administrator to support internal funding programs. Working with the Research Development Manager, the Research Development Administrator supports the Office of Research Development (ORD) by supporting the end-to-end lifecycle of internal seed funding programs, including award setup, No-Cost Extension processing, and compliance. Additionally, this role serves as the backup administrator for the InfoReady platform, providing system training, troubleshooting, and leveraging data to generate insights for leadership. Beyond program and system management, the Administrator coordinates ORD events—ranging from workshops to agency visits—and serves as a point of contact for faculty and staff, ensuring efficient processes, accurate reporting, and effective communication across the research ecosystem.

Requirements

  • Bachelor's Degree
  • Experience in a professional office environment
  • Proven proficiency in customer service
  • Exceptional verbal and written communication skills
  • 2+ years of relevant experience working in an office setting with strong customer service skills, including excellent oral and written communication skills.

Nice To Haves

  • Master's Degree
  • 3+ years of office administration experience within a higher education setting.
  • Demonstrated excellence in customer service, with a proven ability to provide professional, clear, and responsive support to faculty, staff.
  • Direct experience in research administration.
  • Familiarity with grants, working with research administration, faculty, and events coordination.
  • Experience with Cayuse and InfoReady systems.
  • Ability to communicate sensitive information verbally and in writing to individuals at all levels.
  • Ability to act professionally and confidentially with all levels of employees and outside groups, and effectively respond to simultaneous requests and projects.
  • Ability to take initiative and manage various tasks and projects simultaneously.

Responsibilities

  • Support the end-to-end lifecycle of internal seed funding programs, including award setup, No-Cost Extension processing, and compliance.
  • Serve as the backup administrator for the InfoReady platform, providing system training, troubleshooting, and leveraging data to generate insights for leadership.
  • Coordinate ORD events—ranging from workshops to agency visits.
  • Serve as a point of contact for faculty and staff, ensuring efficient processes, accurate reporting, and effective communication across the research ecosystem.
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