Research Department Assistant - Operations

American Addiction Centers•Macon, GA

1d•$22 - $33•Onsite

About The Position

The Research Department Assistant serves as a key administrative and operational support resource for the Research Department. This position is responsible for coordinating a variety of research support activities, including managing department communications, maintaining records and databases, supporting regulatory and compliance processes, coordinating meetings and events, and assisting with study-related administrative functions. Responsibilities may include scheduling and credentialing external study monitors and visitors, organizing and maintaining research training and credentialing records, supporting departmental regulatory activities, managing the department's shared phone line and email inbox, preparing reports and correspondence, and assisting with document management and data entry. The position works closely with research staff, investigators, clinical departments, and external partners to support efficient department operations and ensure a high level of customer service. This role requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple priorities in a dynamic healthcare and research environment. The successful candidate must be comfortable working independently while also collaborating with multidisciplinary teams across the organization. Prior healthcare, research, or administrative support experience is preferred. This position is primarily an on-site role and is expected to work standard business hours, Monday through Friday. Occasional flexibility may be required to support research-related meetings, educational events, monitor visits, or other departmental activities.

Requirements

High school diploma or GED equivalency certification required.
A minimum of one year experience with computer programs and public contact required.
Must have demonstrated ability to prioritize and organize work in a stressful environment with little or no supervision.
Must be able to assist Director and others in administrative tasks.
Must possess excellent organizational, interpersonal, communication and computer skills.
Must be flexible in working with others from diverse backgrounds and with different management styles.
Must be computer literate.
Must handle confidential information in a sensitive manner.
Must be able to use visual acuity to see monitor screen, computer and hard copy materials.
Must be able to hear and verbally communicate in person and over the phone or radio.
Must be able to sit for prolonged periods of time (up to 2 hours).
Must be able to comprehend and learn operation of various office equipment.
Must have functional range of motion of the cervical, thoracic and lumbar spines, upper and lower extremities with a grip strength of 50-60# specific to job evaluation.
Must be able to forward reach, overhead reach, bend, squat, kneel and apply proper body mechanics during the transfers and transport supplies and/or equipment using proper body mechanics.
Must be able to lift up to 10# specific to job evaluation.
Must be able to remain calm under emergency situations.
Must be able to utilize appropriate universal and specific precautions for protection from potential exposure infectious or communicable diseases.
Tolerate high noise, busy atmospheres and noxious odors

Nice To Haves

Healthcare experience strongly preferred.

Responsibilities

Serves as first point of contact for potential biorepository donors. Includes obtaining informed consent of participants, tagging the patient’s chart as research tissue donor, initiating collection form, delivering required blood specimens to the lab, identifying the date and time of surgical procedure, and communicating with OR and pathology staff.
Utilizes effective communication skills to discuss informed consent with potential biorepository participant. Maintains a positive working relationship with the staff of ancillary areas, such as pre-anesthesia testing, laboratory/pathology, physician offices and tumor registry.
Manages supplies/equipment in Cancer Life Center. Orders supplies for research department and orders and maintains necessary supplies for biorepository.
Participates in the biorepository process by reviewing surgery schedule with research nurse to identify potential participants and reviews pre-anesthesia testing schedule to identify time to meet patients. Tags patient chart as a potential tissue donor. Meets with patient to obtain informed consent, ensuring that original consent is placed in patient chart and that copies go to patient and research office. Ensures that blood specimens are picked up and delivered to pathology in a timely manner. Initiates blood and tissue collection forms. Maintains communication with surgeon’s office, operating room, and pathology staff. Prepares thank you letter for director of pathology signature and mails to biorepository participants.
Manages data through manual entry and utilization of multiple computer programs. Demonstrates proficiency in computer skills (Word, Excel, Outlook, Cerner, etc.). Creates appropriate data bases as needed as well as reports. Schedules any room reservations as needed for meetings. Picks up and distributes mail. Maintains electronic biorepository log. Obtains copy of biorepository patient’s pathology report through Cerner. Prepares and delivers biorepository shipping log to pathology department to accompany specimen samples when shipped to main repository. Prepares and ships biorepository patient information packet for shipment to main repository, to include log, copy of informed consent, pathology report, and abstract.
Assists in the planning, coordination, and implementation of continuing education for Community Outreach programs.
Participates in activities to ensure compliance in surveys.
Maintains professional growth and development. Remains current on required research-specific certifications such as Protection of Human Research Participants and HIPAA compliance. Attends available educational opportunities. Takes initiative and performs tasks whenever possible without requiring instruction. Maintains flexibility and demonstrates cooperative attitude.

Benefits

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program